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最新的 Loyalty Management Salesforce-Loyalty-Management 免費考試真題:

1. Universal Containers (UC) has a Loyalty Program with a Loyalty Member Portal implemented using the Loyalty Experience Cloud template. UC is planning to launch a new Loyalty Program and wants to retain the same design and functionalities of the existing Loyalty Member Portal.
Which two steps should UC consider during the implementation of the new Loyalty Program?

A) Create new Experience Cloud Components for the new Loyalty Member Portal.
B) Assign the existing Loyalty Member Portal to the new Loyalty Program too.
C) Create a new Loyalty Member Portal and assign it to the new Loyalty Program.
D) Use existing Experience Cloud components to handle the same design and functionalities.

2. An airline's Loyalty program offers several ways to accrue points, including:
* Enrollment Bonus
* Member Referral
* Flight Purchase
* Additional information on the member profile.
The Salesforce Administrator must classify the different accrual transaction journals.
What should the administrator configure to meet these requirements?

A) Create a Journal Type for each case.
B) Create a custom field on Loyalty Ledger object
C) Create a Journal Subtype for each case.
D) Create a custom field on transaction journal object

3. A Loyalty Program Manager has proposed a new promotion with the following redemption requirements on their non-qualifying points for the two respective tiers.
* for Gold-tier members, a single non-qualifying point is equal to $2 if the total purchase value is $200 or more.
* for Gold-tier members, a single non-qualifying point is equal to $1 if the total purchase value is less than
$200.
* for Gold-tier members, a single non-qualifying point is equal to $1, irrespective of the total value of the purchase.
Considering the above requirements, which three redemption rule options should be selected for the proposed promotion?

A) "Gold" tier member with the transaction amount is >= $200, then "Outcome": non-qualifying point deduction = transaction amount.
B) "Blue" tier member with any transaction amount is <= $200, then "Outcome"; non-qualifying point deduction = transaction amount.
C) "Gold" tier member with the transaction amount is >= $200, then "Outcome": tier-qualifying multiplier
=2
D) "Gold" tier member with the transaction amount is >= $200, then "Outcome": non-qualifying point deduction = transaction amount / 2.
E) "Blue" tier member with any transaction amount, then "Outcome": non-qualifying point deduction = transaction amount.

4. What two fields are attributed to a Loyalty Program entity in the Salesforce Customer Data Platform?

A) Current Member Count
B) Last Modified Date
C) Reporting Enabled (Boolean)
D) Created Date

5. A Loyalty Manager would like to set up an email-send process in Salesforce Marketing Cloud (SMC) that needs to inform the member via email immediately once a tier change has been applied. The company is using Marketing Cloud Connect.
A solution was proposed to draft a design using a journey process to send the notification email and a new custom object named "Member TierUpdate_ c" that stores the members that are qualified for a tier upgrade.
Which data source options within the journey should a Consultant use to fulfill this design?

A) "Salesforce Data" as the Entry Source, "Contact" object as the data-source
B) "Salesforce Data" as the Entry Source, "Loyalty ProgramMember" object as the datasource
C) "Salesforce Data" as the Entry Source, "LoyaltyMember Tier"
D) "Data-Extension" as the Entry Source, "LoyaltyProgramTier"

問題與答案：

問題 #1 答案： C,D

問題 #2 答案： A

問題 #3 答案： A,D,E

問題 #4 答案： B,D

問題 #5 答案： C