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最新的 APDS 2M00001A 免費考試真題:
1. When pitching the Avaya total solution to midmarket customers, which are key areas that are part of an Avaya total solution? (Select all that apply.)
A) Avaya Networking
B) Avaya Contact Center Solutions
C) Avaya IP Office
D) Avaya Security
2. Which are three buying behaviors of typical midmarket customers? (Select three.)
A) The business uses limited customization. 1-2Vendors
B) The business' environment is complex, customized multi-vendor, highly scaled integration critical
C) The business has minimal IT support, and are risk adverse
D) The business has extensive internal IT support with outsourcing
E) The business makes decentralized purchase decisions
F) The business makes centralized purchase decisions
3. True or False? Avaya IP Office Support Services (IPOSS) are optional for all Avaya Contact Center Solutions for IP Office.
A) True
B) False
4. Which are four Avaya Proof Points that can help you support why Avaya is the right company with which to do business? (Select four.)
A) Avaya offers complete solutions for midsize businesses - built on its proven IP Office software platform - rich unified communications, video collaboration, contact center, and more.
B) Avaya is the market leader In customer experience management and contact center solutions, with more than 50,000 deployments supporting 6 million agents.
C) Avaya always comes in with the lowest price tag for all their contact center solutions.
D) Avaya multichannel capabilities, agent productivity tools, and end-to-end portfolio of fit for purpose applications outperform competitors.
E) Avaya has more than 375.000 Avaya IP Office systems deployed in businesses worldwide, for more than a decade of experience and customer feedback to guide development.
5. Which are four objection types that one may encounter when speaking to prospects? (Select four.)
A) Category Objections
B) Integration Objections
C) Core Platform Objections
D) Budget Objections
E) Competitive Price Objections
問題與答案:
問題 #1 答案: A,B,C,D | 問題 #2 答案: B,C,E | 問題 #3 答案: B | 問題 #4 答案: A,B,C,D | 問題 #5 答案: A,B,C,D |
61.221.162.* -
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