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最新的 Others 642-241 免費考試真題:

1. In the Cisco Unified Contact Center Enterprise solution with Cisco Unified Communications Manager clustering over the WAN, how is the private network for the Peripheral Gateways sized?

A) The PG private network bandwidth is based on the total number of agents on the Cisco Unified Communications Manager.
B) The PG private network bandwidth is based on the BHCA handled by the Cisco Unified Communications Manager.
C) The PG private network bandwidth is double that of the Router/Logger private network in the system.
D) The PG private network bandwidth is fixed at a T1 speed, regardless of call or agent volume.

2. In Cisco Unified Contact Center Enterprise 7.0.x and 7.1.x, which domain-level group is used to control access to Script Editor?

A) Services group
B) Configuration group
C) Setup group
D) Internet Script Editor group

3. Which two of these are sizing considerations for an IVR Peripheral Gateway for the Cisco Unified Contact Center Enterprise solution 7.5(x)? (Choose two.)

A) An IVR Peripheral Gateway can support up to 80 Peripheral Interface Managers (PIMs) coloaded on the same MCS 7845 class server.
B) An IVR Peripheral Gateway can support up to 9,999 sessions or ports across all the Peripheral Interface Managers (PIMs) co-loaded on the same MCS 7845 class server.
C) An IVR Peripheral Gateway can support a mix of Service Control Interface (SCI) and Call Routing Interface (CRI) across all the Peripheral Interface Managers (PIMs) co-loaded on the same MCS 7845 class server.
D) An IVR Peripheral Gateway can support up to 40 calls per second across all the Peripheral Interface Managers (PIMs) co-loaded on the same MCS 7845 class server.

4. How is accurate service-level information obtained in a Cisco Unified Contact Center Enterprise Parent/Child model with calls queued at the parent?

A) in the parent Cisco Unified ICM system, using Agent Level Detail data
B) in the child Cisco Unified Contact Center Enterprise system, using services data
C) in the child Cisco Unified Contact Center Enterprise system, using call type data
D) in the parent Cisco Unified ICM system, using skill group data

5. How are Cisco Unified Mobile Agents silent monitored by their supervisors at remote locations?

A) Cisco Unified Communications Manager Silent Monitoring
B) Cisco Remote Silent Monitoring (RSM) Service Monitoring
C) Desktop Monitoring from the Cisco CTI OS or Cisco Agent Desktop CTI Desktop
D) Cisco CTI OS or Cisco Agent Desktop SPAN Port Monitoring

問題與答案：