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最新的 Others 642-241 免費考試真題:

1. Which of the following is a true statement regarding the design and operation of a highly available Cisco Unified Contact Center Enterprise solution?

A) SRST is a Cisco Voice Gateway feature that allows agent phones and their associated CTI Desktop to home to the local SRST gateway in the event that the gateway loses connection with the Cisco Unified Communications Manager that is controlling it.
B) If a Cisco Unified Contact Center Enterprise child system loses a WAN connection with the parent Cisco Unified ICM, it is not possible under any circumstances to queue newly arrived calls at that child.
C) Call processing must never occur on a Cisco Unified Communications Manager publisher, even in failover conditions.
D) When a Cisco Unified Contact Center Enterprise VRU PG fails, all calls in queue on that Cisco Unified IP IVR are dropped unless there is a default script loaded on the Cisco Unified IP IVR.

2. How does the Cisco Unified Contact Center Enterprise Outbound Option 8.0 impact Cisco Unified Communications Manager sizing?

A) It adds no additional weight when using the SIP Dialer Option in 8.0.
B) It adds no additional weight when using the SCCP Dialer Option in 8.0.
C) It adds additional weight for each dialer port that is equal to eight normal agent users.
D) It adds additional weight for each dialer port that is equal to five normal agent users.

3. In the Cisco Unified Contact Center Enterprise 8.0(x) solution, historical interval reports can be generated in either 15-minute or 30-minute intervals. Which statement is true?

A) The Cisco ICM database schema contains half-hour tables, but they are no longer populated unless the 30-minute interval option is used.
B) The Cisco ICM database schema was updated to include new quarter-hour tables, which are only populated when the 15-minute interval option is used.
C) All peripherals in the Cisco Unified Contact Center Enterprise must use the same interval-reporting method, either 30-minute or 15-minute.
D) The Cisco ICM database schema was updated to include new interval tables, which are populated for both 30-minute or 15-minute data, but the original half-hour tables are not populated.

4. DRAG DROP

5. In the Cisco Unified Contact Center Enterprise solution with Cisco Unified Communications Manager clustering over the WAN, how is the private network for the Peripheral Gateways sized?

A) The PG private network bandwidth is based on the total number of agents on the Cisco Unified Communications Manager.
B) The PG private network bandwidth is based on the BHCA handled by the Cisco Unified Communications Manager.
C) The PG private network bandwidth is double that of the Router/Logger private network in the system.
D) The PG private network bandwidth is fixed at a T1 speed, regardless of call or agent volume.

問題與答案：