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IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

1. A program manager is advising a new client who has begun analyzing process projects to determine which ones should be selected for their first BPM projects. The client presents the diagram below visualizing the projects in terms of their cost/complexity and the value to the company.

What should the program manager advise the client?

A) Consider appetite for BPM as a third axis in this analysis.
B) Remove projects in C quadrant from the inventory because of high complexity and low value.
C) Immediately pursue projects in the B quadrant because of their high value.
D) Redo the business value analysis to ensure customer satisfaction was included.

2. The BPM program manager and process owner for a new hire onboarding process project need to ensure that the solution developed by the team will be accepted and adopted by the target users. To facilitate this, they decide to:

A) insist on documentation of all user requirements before having the development team begin work.
B) agree with users to postpone the release until every feature is correct.
C) plan additional playbacks for user screens.
D) involve champion SMEs in the discovery and implementation including playbacks.

3. After completing the initial process discovery and documentation work, the process definition and user story documentation needs to be reviewed to ensure that appropriate emphasis has been placed on process improvement and on identification and definition of appropriate process metrics. With whom does the program manager and process owner conduct this review?

A) BPM Architect
B) BPM Analyst
C) BPM Administrator
D) BPM Developer

4. A program manager asks a developer to create a document describing the solution features that end user and system administrators needs to be aware or in order to deploy and use the process application. The developer tells the program manager that documentation is not a deliverable for any playback. The program manager responds by telling the developer that documentation required to enable later developers is a deliverable for which of the following playbacks?

A) Playback 1
B) Playback 0
C) Playback 3
D) Playback 2

Solutions: