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IBM System z Technical V5 Sample Questions:

1. Which of the following is an advantage of PCIe I/O drawers over I/O cages?

A) Support of Crypto Express cards
B) Support of over 240 ESCON cards
C) Support of more ports per installed feature
D) Support of increased number of features and ports per volume

2. A post installation support plan must be in place after the sale of the System z. Which of the following is the best way to do this?

A) The technical specialist should create a list of help desk phone numbers and hardware dispatch contacts to review with the customer
B) Discuss typical problem resolution with the customer technical staff
C) The hardware SSR/CE is responsible for the post install support plan, the technical specialist should ensure this is complete
D) Create a formal Customer Support Plan document and review it with the customer for agreement

3. For a z196, post installation support requires a discussion with the customer about telephone and remote support service. Which of the following is the best recommendation to the customer?

A) Use the Internet via broadband for the RSF function
B) Use a dial-up modem and call IBM support collect to save the customer money.
C) Either an analog telephone line or the internet via broadband can be used for the RSF function
D) Use analog telephone line for RSF function.

4. A customer expresses concern that one of their key ISV for z/OS is not willing to support their software on zEnterprise. A customer expresses concern that one of their key ISV? for z/OS is not willing to support their software on zEnterprise. Which of the following is the first action for the IBM or Business Partner Technical Team to take?

A) Notify the ISV their contract will be terminated and replaced with IBM software
B) Retain the existing processor to run this ISV software
C) Join a previously arranged customer meeting with the ISV to discuss
D) Offer to share this concern with our PartnerWorld board for possible de-certification as an ISV.

5. A customer is planning a large consolidation project of multiple System z servers and numerous distributed servers. Which method is appropriate to perform a capacity planning and a TCO analysis for the consolidation?

A) Rule of thumb (ten x86 processors = 1 IFL, 3 Power CPUs = 1IFL)
B) RACEv tool to perform an in depth analysis of the environment
C) Scorpion study to perform an in depth analysis of the environment
D) Commercial benchmark results to estimate the hardware capacity and the BVAT for the TCO

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