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Avaya APSS Unified Communications Online Test Sample Questions:

1. You are talking to Claudine, a CFO (chief financial officer). Claudine's business challenges are to manage the business in this economy, work with limited resources, and tightly control expenses. Which two of the Avaya capabilities will help with these business challenges? (Choose two.)

A) Integrate legacy systems to take advantage of the current investment.
B) Add new communication features by replacing legacy systems.
C) Enable first call resolution to improve customer service.
D) Realize cost savings through centralized management, SIP trunkingand tail-end hop off.

2. The Avaya Flare@ Experience provides a multi modal collaboration environment. What does clicking on the collaboration button on your Avaya Flare Experience interface allow you to do?

A) View your last calls received.
B) Send an instant message to an enterprise user.
C) Send an email to an enterprise user.
D) Start a web collaboration session so that you can share and see content.

3. You have convinced your Avaya Aura@ Communication Manager (CM) client, Jorge, to do in-house application development using Avaya ACE Release 3.0. Since he has multiple versions of CM deployed, Jorge calls and asks you, "What release of CM is required?" What would you tell Jorge?

A) 4.0 or later
B) 6.0 or later
C) 5.0 or later
D) 5.2 or later

4. In preparation for a customer meeting Claudia is learning about the architecture needed of the Avaya Flare* Experience. Which two statements are correct about the Avaya Flare@ Experience when it is deployed? (Choose two.)

A) Requires one-X Portal for presence
B) Provides audio, web and video conferencing via Avaya Aura@ Conferencing 6
C) Registers with Avaya Aura* Session Manager
D) Is seen by Session Manager as a SIP endpoint

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