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Avaya APSS Unified Communications Online Test Sample Questions:

1. Larry is becoming familiar Avaya Aura@ Conferencing and is trying to understand the advantage of this Avaya conferencing solution over competitors. What two things could you tell Larry about Avaya Aura@ Conferencing? (Choose two.)

A) Avaya Aura@ Conferencing is a software-based, multi-modal conferencing engine that provides seamless access to multipoint audio, web and video.
B) Web Conferencing is an add on to Avaya Aura@ Conferencing that provides a rich feature set.
C) Avaya Aura@ Conferencing is made up of a stand-alone audio bridge, and standalone Video bridge that allows for implementation flexibility.
D) Avaya Aura* Conferencing architecture separates management of conferences and management of media streams.

2. HOTSPOT
Managers and executives at different client organizations often have different titles yet perform the same function. So instead of an IT Manager, you may be working with a C level officer such as a chief technical officer. Match the officers and managers, listed below, with the Avaya Web Conferencing benefit that would be of interest to them, for each feature, select the corresponding benefit from the dropdown list.

3. A leading reseller (* Reseller*) of Avaya is invited by Avaya to attend a function organized to recognize the Reseller for its key contribution in increasing the revenue of Avaya's contact center technology ("CCT") suite of products from $1m to $3m over a 2 year period. The authorized representative of the Reseller is awarded a memento with an Avaya logo and a framed picture of Avaya CCT suite of products. Is it appropriate for the reseller to accept the memento and the picture from Avaya?

A) Yes, so long as it is acceptable under the Reseller's compliance policies. The items represent gifts of nominal value which are appropriate under Avaya*s policy.
B) No. the items were given to improperly influence the reseller to help Avaya to further augment the revenue from CCT products
C) No, the reseller should have declined the memento and picture from Avaya since accepting gifts of any kind is against Avaya's policy.

4. DRAG DROP
Avaya Web Conferencing (AWC) offers both user and moderator features. Click and drag the benefit on the right to the corresponding feature on the left.

Solutions: