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Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. You are installing a new Avaya Aura Experience Portal system.
Which three Experience Portal Manager (EPM) web pages must you configure in order to get the system to take a call? (Choose three)

A) Applications
B) MPP Servers
C) EPM Servers
D) VoIP Connections
E) Alarm Codes

2. You want to setup a single server Avaya Aura Experience Portal system. Which three components can co-reside on a single server? (Choose three)

A) Primary Experience Portal Manager (EPM)
B) Application server
C) Telephony server
D) Media Processing Platform (MPP)
E) Auxiliary EPM

3. In the Intelligent Customer Routing (ICR) deployment, Chicago and Denver are the two call centers. Both call centers have an equal number of agents to handle calls for a specific skill. You want to route more calls to the Chicago call center.
What needs to be done while configuring Skill and Vector Directory Number (VDN)?

A) On the Skill configuration page, configure the Agent Strategy as "UCD-MIA". On the VDN configuration page, set a higher Adjust By value for the VDN on the Denver call center compared to the Adjust By value for the VDN on the Chicago call center.
B) On the Skill configuration page, configure the Agent Strategy as "Preferred Location". On the VDN configuration page, set a higher Adjust By value for the VDN on the Denver call center compared to the Adjust By value for the VDN on the Chicago call center.
C) On the Skill configuration page, configure the Agent Strategy as "UCD-MIA". On the VDN configuration page, set a higher Adjust By value for the VDN on the Chicago call center compared to the Adjust By value for the VDN on Denver call center.
D) On the Skill configuration page, configure the Agent Strategy as "Preferred location". On the VDN configuration page, set a higher Adjust By value for the VDN on the Chicago call center compared to the Adjust By value for VDN on Denver call center.

4. The Avaya Aura experience Portal (AAI P) system consist;; of which two major subsystems? (Choose two)

A) Application Enablement Services (AES)
B) Private Brain Exchange (PBX) servers
C) Experience Portal Manager (EPM)
D) Avaya Media Servers (AMS)
E) Media Processing Platform (MPP)

5. You are about to install Avaya Aura Experience Portal (AAEP) on a server that already has Linux installed. Which three items should you verify before installing AAEP? (Choose three)

A) The server has a static IP address configured
B) The Linux firewall is disabled
C) The SELinux feature is set to 'Permissive' or 'Disabled'
D) The server has anti-virus software installed and running
E) NTP is configured to synchronize the server's clock with a reliable time source

Solutions: