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Apple OS X Support Essentials 10.9 Sample Questions:
1. In a default OS X configuration, you want to change the way that Finder handles ZIP archives. Where can you make that change?
A) Finder Preferences
B) Archive Utility Preferences
C) Disk Utility Preferences
D) System Preferences
2. Review the screenshot from FileVault preferences, and then answer the question below.
If you click Enable User for the Logan White account, what is the effect?
A) FileVault 2 is enabled immediately for the Logan White account, and FileVault begins encrypting the Logan White home folder.
B) You are prompted immediately to enter the login password for the Logan White account, after which, Logan White will be able to unlock and decrypt the system disk, and restart the computer.
C) At next login, the user of the Logan White account will be prompted to enter the login password, after which, the user will be able to unlock and decrypt the system disk, and restart the computer.
D) You are prompted immediately to enter an administrator password, after which, the user of the Logan White account will be able to unlock and decrypt the system disk, and restart the computer.
3. In OS X Mountain Lion, Safe Boot ________.
A) increases data security by assigning all standard users Read-only privileges to mounted local volumes
B) prevents users from accessing sensitive system files by loading Simple Finder instead of Finder at startup
C) facilitates troubleshooting by preventing loading of third-party components in the operating system at startup
D) increases data security by modifying Sharing settings, so only essential protocols are enabled at startup
4. If an issue disappears when a Safe Boot is successful, youmust find and remove the third-party startup resource that caused the issue. The best way to isolate the problem is to start up the Macin Verbose mode and then observe where the startup process fails. Verbose mode is initiated by holding down Command-V during system startup.
A) How do network devices acquire and use self-assigned TCP/IP addresses?
B) What backup destination disks does Time Machine support?
C) How do you further resolve an issue that disappears when the Mac successfully safe-boots?
D) Which changes are made when OS X Safe Boots?
5. How does OS X Mountain Lion handle third-party, 32-bit kernel extensions (KEXTs)?
A) It ignores them.
B) It moves them to /Library/Extensions/Disabled/.
C) It prompts the user with an option to convert them to 64-bit.
D) It runs them in compatibility mode.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: C |

