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Apple OS X Support Essentials 10.9 Sample Questions:
1. The minimum requirements for upgrading OS X Mavericksare:
OS X v10.6.8 or later
2 GB of memory
8 GB of available space
Some features require an Apple ID
Some features require a compatible Internet serviceprovider
Compatible Mac model (as listed on www.apple.com/osx/specs/)
A) What are the minimum hardware requirements for upgrading a system with OS X Mavericks?
B) What are the system requirements for using FileVault 2?
C) What two volume formats are supported for an OS X system volume?
D) What are the requirements for purchasing applications via the Mac App Store?
2. ----
The four default top-level folders visible in the Finder are:
Applications, containing applications all local users have access to Library, containing system resources all local users have access to System, containing necessary system resources Users, containing all the local user home folders
A) What are some of the common file flags used by OS X?
B) How do the four default System Preferences categories differ?
C) What are the advantages of code signing?
D) What are the four default top-level folders visible in the Finder?
3. What Wi-Fi authentication protocols are supported by OS X?
A) OS X supports authenticated Wi-Fi via the followingauthentication protocols:WEP, WPA/WPA2 Personal, and WPA/WPA2 Enterprise, which includes support for 802.1Xauthentication.
B) OS X supports the following network interfaces and protocols:
Ethernet IEEE 802.3 family of hardware network interface standards
Wireless (Wi-Fi) IEEE 802.11 family of hardware network interface standardsFireWire IEEE 1394 bridged network interface
Thunderbolt bridged network interface
Bluetooth wireless hardware network interface
USB connectivity via cellular network adapters or iOS devices with cellular network service
Virtual private network (VPN) virtual network interface via the Point-to-Point TunnelingProtocol (PPTP)
VPN virtual network interface via the Layer 2 Tunneling Protocol (L2TP) over InternetProtocol Security (IPSec)
VPN virtual network interface via Cisco IPSec
Point-to-Point Protocol over Ethernet (PPPoE) virtual network interface
6 to 4 virtual network interface
Virtual local area network (VLAN) virtual network interface via the IEEE 802.1Q standard
Link Aggregation virtual network interface via the IEEE 802.3ad standard
Transmission Control Protocol/Internet Protocol (TCP/IP),alsoknown as the Internet protocolsuite
Dynamic Host Configuration Protocol (DHCP)
Domain Name Service (DNS) protocol
Network Basic Input/Output System (NetBIOS) andWindows Internet Naming Service(WINS) protocols
Authenticated Ethernet via the 802.1X protocol
C) The Setup Assistant process guides a user through initial configuration of OS X Mavericks.
D) Disk Utility is the primary application for creating and managing disk images.
4. You are configuring an OS X Mountain Lion computer that will be located in a public space. You want anyone to be able to log in and use Safari, but you do NOT want their Safari browser history to remain on the computer after users log out. Which action will let the computer function in the desired manner?
A) Create a Sharing Only account.
B) Create a managed account with Parental Controls.
C) Enable the Guest account for login.
D) Create a Guest account.
5. What are some privacy and security concerns with the Spotlight service?
A) When fast user switching is enabled, all users are allowed to see other users' locally connected disks.
B) A user's home folder permissions can be reset from the Reset Password application on OS X Recovery.
C) The Spotlight search service creates index databases of file system metadata so that it can perform normally time intensive searches nearly instantly. File system tags can be found in the Finder sidebar, Spotlight search, and any open or save document dialogs.
D) Though Spotlight indexes file and folder permissions, it allows other users to search the contents of locally attached nonsystem volumes when ownership is ignored on thosevolumes.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: B,C,D | Question # 5 Answer: D |
