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Apple OS X Support Essentials 10.9 Sample Questions:

1. Which statement is TRUE of file and folder permissions in the Finder in OS X Mountain Lion?

A) A user with Read-only permissions to a folder CANNOT rename any files in that folder.
B) A user with Read-only permissions to a folder CANNOT view any files in that folder.
C) A user with Write-only permissions to a folder can rename any file in that folder.
D) A user with Write-only permissions to a folder can delete any file in that folder.

2. Which of these is a recovery key storage location that FileVault 2 offers when you enable it?

A) An Apple server
B) Your iCloud account
C) The System Keychain
D) The OS X Recovery partition

3. Which of these must you know about a corporate VPN server before you can configure the VPN software on an OS X computer to access the corporate network?

A) If network protocols will be encapsulated by the corporate VPN server
B) If the corporate VPN server supports PPTP, L2TP over IPSec, or Cisco IPSec
C) If the corporate VPN server supports PPPoE
D) If the corporate VPN server supports DNSSEC

4. Disk Utility and System Information can both be used to gather information about storage devices.

A) Which two built-in OS X applications can be used to gather information about storage devices?
B) Which keyboard shortcut can be used to temporarily choose another startup disk?
C) Which application is used to examine open applications on OS X?
D) What OS X application is set as the default for opening archive files?

5. Review the screenshot of part of a Network Utility window, and then answer the question below.

Which statement accurately interprets the Network Utility Lookup results shown above?

A) A reverse lookup of 10.1.0.1 returned the name mainserver.pretendco.com.
B) A forward lookup of mainserver.pretendco.com returned the IP address 10.1.0.1.
C) The DNS server for mainserver.pretendco.com is pretendco.com.
D) A reverse lookup of mainserver.pretendco.com returned the IP address 10.1.0.1.

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