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IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. Given that an implementation of IBM SmartCloud Control Desk is integrated to a compatible LDAP system, how would the system administrator modify the access privileges of a problem manager?

A) Use the Security module in IBM SmartCloud Control Desk
B) Alter the security properties in the LDAP system using an LDIF update
C) Use the Problem Management module in the IBM SmartCloud Control Desk
D) Modify the profile information access which the problem manager can change on their own

2. The IBM SrnartCloud Control Desk is based on a common platform, the Tivoli Process Automation Engine (TPAE). What two capabilities does TPAE provide? (Choose two.)

A) Compliance support through e-Signature and e-Audit.
B) A service catalog for publishing self-help services to end users.
C) A scanning tool for identifying deployed IT infrastructure components
D) An incident handling capability.
E) A common user interface and GUI editor.

3. A customer has implemented a solution from a third-party vendor that is capable of creating asset inventory. Which IBM tool can provide a fully functional CMDB?

A) IBM Tivoli Application Dependency Discovery Manager
B) IBM Tivoli Monitoring
C) IBM Tivoli Business Service Manager
D) IBM Tivoli Asset Discovery for Distributed

4. Why is it important to define Key Performance Indicators (KPIs) for processes in the solution design phase?

A) KPIs definitions are mandatory fields during product installation and without them the installation cannot progress.
B) KPIs track project success and if the promised value is delivered.
C) KPIs document the solution performance and indicate whether hardware needs to be upgraded.
D) KPIs take a long time to implement in a GUI so they must be defined early in the project.

5. A customer implemented a release management tool which holds inventory of systems that it manages. The customer wants to reconcile this data with configuration items discovered by IBM Tivoli Application Dependency Discovery Manager (TADDM). Which tool can import this data on a regular basis?

A) Custom Server Templates for TADDM
B) Custom Server Extensions for TADDM
C) Migration Manager
D) IBM Tivoli Integration Composer

Solutions: