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IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. A customer has two requirements;
1.Rapid integration of IBM Tivoli Asset Management for IT with asset inventory and system management tools
2.Integration and normalization of data from disparate systems into one central repository.
Which product addresses both of these requirements?

A) IBM Tivoli Monitoring Agent Builder
B) IBM SmartCloud Control Desk
C) IBM Tivoli Integration Composer
D) IBM Tivoli Service Automation Manager

2. How can workflow-driven change processes reduce costs?

A) Because workflows can be developed in an integrated development environment using a platform independent workflow programming language.
B) Because the same custom workflow-driven change processes can be reused by multiple customers.
C) By interfacing with multiple technology APIs to implement unattended changes.
D) By making it quick to process a change, and reduce risk by planning and communicating the change before it actually occurs.

3. A customer has implemented a solution from a third-party vendor that is capable of listing configuration item inventory and supports release management. What is this solution missing to provide a fully functional CMDB?

A) Dependencies
B) Hierarchies
C) Links
D) Relationships

4. Which services attributes should be considered when analyzing the outcome for customer value?

A) business objectives, IT objectives, and process metrics
B) people, products, and technology
C) objectives, metrics, and desired outcome
D) desired outcome, supplier metrics, and IT objectives

5. Which two products should be presented to a client if they want to know more about the benefits of implementing IBM products for change, configuration, and release management, including application and infrastructure discovery? (Choose two.)

A) IBM SmartCloud Control Desk
B) IBM Tivoli Composite Application Manager
C) IBM SmartCloud Provisioning
D) IBM Tivoli Application Dependency Discovery' Manager
E) IBM Tivoli Asset Discovery for Distributed

Solutions: