Simulate the real exam
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Only need to practice for 20 to 30 hours
You will get to know the valuable exam tips and the latest question types in our ITIL-F certification training files, and there are special explanations for some difficult questions, which can help you to have a better understanding of the difficult questions. All of the questions we listed in our ITIL-F practice exam materials are the key points for the IT exam, and there is no doubt that you can practice all of ITIL-F best questions within 20 to 30 hours, even though the time you spend on it is very short, however the contents you have practiced are the quintessence for the IT exam. And of course, if you still have any misgivings, you can practice our ITIL-F certification training files again and again, which may help you to get the highest score in the IT exam.
EXIN ITIL Foundation Sample Questions:
1. Which process has the purpose to ensure that, by managing the risks which could seriously affect IT services, the IT service provider can always provide minimum agreed business-related service levels?
A) IT service continuity management
B) Change management
C) Financial management for IT services
D) Service catalogue management
2. The remediation plan should be evaluated at what point in the change lifecycle?
A) Before the change is approved
B) After the post implementation review has identified a problem with the change
C) Immediately after the change has failed and needs to be backed out
D) After implementation but before the post implementation review
3. Which of the following provide value to the business from service strategy?
1. Enabling the service provider to have a clear understanding of what levels of service will make their customers successful
2. Enabling the service provider to respond quickly and effectively to changes in the business environment
3. Support the creation of a portfolio of quantified services
A) 1 and 3 only
B) 1 and 2 only
C) 2 and 3 only
D) All of the above
4. Which term describes if a service is fit for use?
A) Utility
B) Availability
C) Serviceability
D) Warranty
5. Which of the following statements about standard changes are CORRECT?
1 . The approach is pre-authorized
2 . The risk is usually low and well understood
3 . Details of the change will be recorded
4 . Some standard changes will be triggered by the request fulfillment process
A) 1 only
B) 2 and 3 only
C) All of the above
D) 1, 2 and 4 only
Solutions:
Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: C |