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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and is not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?

A) MAPI
B) HTTP
C) POP3
D) IMAP

2. Which Windows command is used to find out which ports your server is currently using?

A) ipconfig /displaydns
B) portqry
C) netstat -an
D) show ports
E) netsh interface dump

3. A potential customer has a requirement for the IP Office platform to monitor the state of extensions, trunk cards, and expansion modules. The customer would like to have any alarms emailed to an email address. What satisfies this requirement?

A) System Status Application
B) IP Office Monitor
C) Voicemail Pro Client
D) SNMP
E) SMDR

4. A customer wants to set up two IP500v2 Office control units at different sites. Which H.323 supplementary service signaling method would you choose to automatically exchange information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office?

A) H.450
B) QSIG-A
C) QSIG-B
D) None
E) IP Office SCN

5. A client requests VoiceMail Pro with UMS to be installed. During the installation process the option for UMS does not appear. What is the cause?

A) The UMS service is installed automatically.
B) The Windows account does not have permission.
C) The server platform does not meet the requirements.
D) The UMS licenses have not been loaded.

Solutions: