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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. Which Windows command is used to find out which ports your server is currently using?

A) ipconfig /displaydns
B) portqry
C) netstat -an
D) show ports
E) netsh interface dump

2. A customer wants to implement a converged solution with the IP Office and VoiceMail Pro. The customer wants to be able to receive voice mail messages in Outlook, have the ability to save the .wav files, and receive voice mail notifications when a message is left. The customer does not want to install any software in the organization's client PCs. Which application would satisfy the customer's requirement?

A) Voicemail Pro with IMS
B) Outcalling
C) Message Manager
D) Unified Messaging
E) Voicemail Pro with UMS

3. If calls need to be directed to a VoiceMail Pro module named DayAA, what should the destination field of the incoming call route look like?
A . VM:DayAAB . DayAAC . #DayAAD . AA:DayAAA Which three steps must be completed to get Embedded Voicemail (EVM) Dial by Name to work correctly? (Choose three.)

A) Embedded Voicemail code is set.
B) Updated prompts are needed on the flash card.
C) Add names to the system directory.
D) Users need to record their names.
E) Configure Dial By Name action off Auto Attendant.

4. Which tool should be used to reduce conflicts within the SCN?

A) MSN Configuration
B) Line Renumber
C) Extension Renumber
D) Unique User Names Tool

5. Which feature on the IP Office allows the VoiceMail Pro to announce the name of a user in a mailbox without the user having to record their name?

A) TTS
B) UMS
C) VTS
D) IMS

Solutions: