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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
1. An existing IP Office customer currently has an IP500 with 14 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP Office. They have purchased a 24/30 channel ISDN line from their provider to upgrade the trunk capacity of the system. Which two must be added to the IP Office to make this work? (Choose two.)
A) IP500 T1/E1 Channels License
B) PRI24/PRI30 Expansion Card
C) PRI-UNI Expansion Card
D) IP500 VCM Channels License
E) VCM32
2. An IP Office CCR administrator examines a CCR agent's user profile in Manager. The administrator discovers that on the user's Telephony tab the "Forced Login" checked box is grayed out. What does this mean?
A) The CCR agent is in After Call Work (ACW).
B) All of the CCR licenses are being used.
C) The CCR Agent is not an CCR administrator.
D) CCR Agent is checked on the user's telephony tab.
E) The CCR Agent is not logged into the phone.
3. A client requests to setup VoiceMail Pro to backup voicemails, user settings, and greeting and module recordings to another server on the LAN for safety on a weekly basis. Which three steps are required? (Choose three.)
A) Create a network share with permissions to store backups.
B) Select the mapped drive as the destination on the VoiceMail Pro server.
C) Map a drive to an available network share.
D) Select the UNC share as the destination on the VoiceMail Pro server.
E) Configure the backup settings on the VoiceMail Pro server.
4. Which two IP Office applications can be installed on the same server? (Choose two.)
A) IP Office Voicemail Pro up to 16 voicemail ports
B) IP Office Voicemail Pro up to 20 voicemail ports
C) one-X Portal
D) CCR
5. Which function does the Primary Site Specific Option Number (SSON) perform in the IP Office?
A) This sets the ports used by the IP Office for the Real Time Protocol (RTP).
B) This sets the DiffServ Code Point (DSCP) setting applied to VoIP calls
C) This is part of the DHCP request for 4600 Series and 5600 Series IP phones.
D) This sets the DiffServ Settings for the Quality of Service mechanism (QoS) for VoIP calls.
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: D | Question # 3 Answer: A,D,E | Question # 4 Answer: A,D | Question # 5 Answer: C |
