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Avaya Aura® Core Components Support Certified Sample Questions:

1. After a successful registration, how does an Avaya SIP telephone learn if any of its Call Forward features are active at the moment?

A) It sends a Subscribe - avaya-cm-feature-status event package to Aura Communication Manager (CM) via Aura Session Manager (SM).
B) It sends a Subscribe - avaya-ccs-profile event package to Aura Session Manager (SM); Aura Session Manager (SM) in turn replies with a Notify-avaya-ccs-profile.
C) It sends a SIP INFO request to Aura Session Manager (SM), which replies with the active Call Forwarding status.
D) It queries the LDAP database for active feature status.
E) It sends a PPM getDeviceData request to Aura Session Manager (SM); Aura Session Manager (SM) replies with a getDeviceData response.

2. When retrieving a message from Avaya Aura Messenger (AAM), what is the purpose of the RE-INVITE message?

A) The RE-INVITE message is sent to establish a media path for the message retrieval process.
B) The RE-INVITE message is used to authenticate the user before message retrieval can begin.
C) The RE-INVITE message is sent to connect the voice port to the caller.
D) The RE-INVITE message is used to retry the initial INVITE message if it was not transmitted successfully.

3. What is the correct statement about Interfaces and IP addresses on an Avaya Session Border Controller for Enterprise (SBCE) used for SIP-Trunking and Remote Worker services?

A) Only one IP-address should be configured for both SIP-Trunking and Remote Worker services.
B) SBCE should not be used for both SIP-Trunking and Remote Worker services simultaneously.
C) SIP-Trunking and Remote Worker services must use different IP addresses configured on separate interfaces.
D) SIP-Trunking and Remote Worker services can share the same IP address on the same interface.
E) None of the above.

4. In addition to System Parameters IP options in Communication Manager, System Manager SIP User Communication Profile (remote worker settings), and Media Server (AAMS) Public Network settings, which other area may require troubleshooting for a remote worker connected to a public network, over an office worker connected to the corporate private network?

A) Session Border Controller configuration
B) SIP User Profiles in System Manager
C) System Parameters sip options in Communication Manager
D) Firewall rules on the remote worker's device
E) Media Server (AAMS) Private Network settings

5. A customer has added a CS1000 SIP Entity and Entity Link using TLS port 5061, but users are unable to call any Avaya Aura users that are connected via the same Avaya Aura Session Manager (SM). Which two of the following traces or logs are most relevant to debugging this problem and should be included in the trouble ticket raised with Tier 3 support?

A) traceSM with TLS handshaking enabled on SM
B) System Event Log (SEL) on the CS1000
C) "list trace tac xxx", where xxx is the TAC of the trunk group between Avaya Aura Communication Manager and SM
D) "tshark -i eth1 -w <capturefilename>" on SM
E) the latest /var/log/ecs logfile on Avaya Aura Communication Manager
F) the ppm.log in /var/log/Avaya/jboss/SessionManager on SM

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