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Avaya IP Office Configuration and Maintenance Sample Questions:

1. A customer wants to implement a converged solution with the IP Office and VoiceMail Pro. The customer wants to be able to receive Voice Mail messages in Outlook, have the ability to save the .wav files, and receive voice mail notifications when a message in left. The customer does not want to install any software in the organization's client PCs.
Which application would satisfy the customer's requirement?

A) Voicemail Pro with IMS
B) Outcalling
C) Message Manager
D) Unified Messaging
E) Voicemail Pro with UMS

2. When testing an implementation, users are attempting to dial out of the system (outbound tall) and they receive the message "Unobtainable" on the display of their telephones, and the tall fails. What is the cause of the problem?

A) The upgrade license is not valid in the IP Office.
B) The user rights are not defined.
C) The users have not been assigned a direct dial code.
D) The lines on the system are out of service.

3. Calls into the IP500 are not ringing to the expected user.
Which statement correctly describes how the Call routing is validated?

A) Wait until the system Is Idle and place test calls so you can hear which telephone is ringing.
B) Use Customer Call Status (CCS) to see what user the call is ringing to.
C) Use the System Status Application (SSA) to see what user the call is ringing to.
D) Capture a System Monitor trace and escalate to Avaya for an answer.

4. A customer is installing an IP500v2 with one hundred 1600 series IP Phones. The customer has an existing Juniper VPN gateway for their remote workers and would like to provide hard telephones for their remote workers to login at home.
What is needed to accomplish this?

A) modified 46xxsettings.scr file
B) VPN gateway for each remote worker
C) 1616 IP Phone with VPN software
D) modified 46vpnsettings.txt file

5. Which user profiles can use Email reading with Text-to-Speech (TTS)? (Choose two.)

A) Office Worker User
B) Power User
C) Teleworker User
D) Basic User
E) Mobile User

Solutions: