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Avaya IP Office™ Platform Support Online Test Sample Questions:

1. After modifying the IP Office's security settings and creating new user rights, you encounter an error when attempting to save the changes.
Why might this be the case?

A) The System password hasn't been set.
B) The changes are already in effect and don't require saving.
C) The IP Office's connection has been lost.
D) The default Security password hasn't been modified.

2. A customer reports a delay of 5 seconds in receiving calls over analog trunks on the target phone.
What could be the cause of this problem?

A) Improper configuration of the system Locale.
B) IP Office is not receiving the ICLID from PSTN.
C) Ring delay is not configured on system telephony settings.
D) High level is set on Incoming Call Route.

3. A customer wants all users to import their Outlook contacts into their one-X Portal personal directories.
What is the recommended way for users to achieve this?

A) Copy and paste all contacts from Outlook into the personal directory.
B) Notify the customer that this is not a recommended practice.
C) Use a .csv format to import the Outlook contacts.
D) Add each Outlook contact individually to the personal directory.

4. Which application should you use to access and configure the IP Office Security Settings, including configuring secure access to the IP Office system?

A) Web Manager Application
B) System Status Application
C) Manager Application
D) Monitor Application

5. What must be checked before connecting an IP Office to a one-X® Portal server?

A) Hunt Group Settings
B) Security Settings
C) User Rights
D) Time Profiles

Solutions: