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Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:

1. Aktuelle Trends im mittelständischen Segment lassen sich in vier Bereiche einteilen: IT (Information Technology), Collaboration and Engagement, Workforce und Cloud Communications.
Welche Eigenschaft wird im Bereich Cloud-Kommunikation mit mittelständischen Unternehmen in Verbindung gebracht?

A) Sie gewinnen an Flexibilität.
B) Sie verbessern und erweitern die mobile Infrastruktur.
C) Sie können für Daten und Informationen zum Cloud-Speicher wechseln.
D) Sie verringern die Lösungskomplexität, indem sie Funktionen reduzieren.

2. Sie schlagen eine Avaya Midsize-Lösung mit 200 Agenten, 10 Supervisoren, 225 Nicht-Agenten-UC-Benutzern und
200 Nicht-Agent-Telefoniebenutzer.
Wie viele Telefoniebenutzer und UC-Benutzer würden in Ihrer Stückliste enthalten sein?

A) 410 Telefoniebenutzer und 225 UC-Benutzer
B) 200 Telefoniebenutzer und 435 UC-Benutzer
C) 400 Telefoniebenutzer und 235 UC-Benutzer
D) 210 Telefoniebenutzer und 425 UC-Benutzer

3. Wann wird im Powered by-Angebot Fallback-Twinning mit einem externen Gerät bereitgestellt?

A) Wenn der Simultanmodus für den IP Office-Benutzer nicht verfügbar ist
B) Wenn das IP Office-Telefon den Kontakt zum IP Office im Cloud-Rechenzentrum verliert
C) Wenn das mobile Gerät den Kontakt zum IP Office im Cloud-Rechenzentrum verliert
D) Nach dem Klingeln des Mobilgeräts eine administrierbare Anzahl von Klingeltönen.

4. Avaya Contact Center Select Remote Agents können ein Avaya Deskphone oder einen Avaya Soft Client verwenden. Welcher Avaya-Softclient wird für Remote Agents auf Avaya Contact Center Select (ACCS) unterstützt?

A) Avaya Communicator für Windows
B) Avaya one-X Communicator für Windows
C) Avaya one-X Communicator für Mac
D) Avaya Communicator für IOS

5. Welche beiden können in einer IP Office-Umgebung auf dem Vantage-Gerät ausgeführt werden? (Wähle zwei.)

A) Avaya IX Workplace-Client
B) Vantage Connect-Client
C) Avaya Equinox Attendant
D) IP Office-Webclient

Solutions: