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Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:

1. Powered by Avaya R3.x unterstützt mehrere verschiedene Hypervisoren.
Welche zwei Anwendungen unterstützen den KVM-Hypervisor? (Wähle zwei.)

A) IP Office
B) ASBCE
C) AWFOS
D) ACCS

2. Ein Kunde wünscht sich das hilfreiche Tool zum Erstellen von Marketingumfragen in Avaya Contact Center Select (ACCS).
Welche Komponente wird verwendet, um Umfragen in ACCS zu erstellen?

A) Verwaltungstool für ausgehende Kampagnen
B) Orchestrierungsdesigner
C) Proaktiver Outreach-Manager
D) Kommunikationssteuerungs-Toolkit

3. Ihr Kunde möchte Wallboards erstellen.
Was ist neben der Basic Avaya Call Reporting-Lizenz erforderlich, um Wallboard-Vorlagen bereitzustellen?

A) Echtzeit
B) Sprachaufzeichnungsbibliothek
C) Agenten-Dashboards
D) Benutzerdefinierte Berichte

4. Welche zwei weitergeleiteten Kontakttypen werden in Avaya Contact Center Select (ACCS) unterstützt? (Wähle zwei.)

A) Web-Chat
B) MMS-Textnachrichten
C) Gescannte Dokumente
D) Predictive Outbound

5. Siehe Ausstellung.

Sie haben gerade Ihr Entdeckungsgespräch mit einem mittelständischen Kunden mit mehreren Standorten beendet.
Was würden Sie tun, um die in der Ausstellung gezeigte generische funktionale UC&C-Architektur zu verwenden?

A) Erstellen Sie eine Version dieses Diagramms für jeden Standort.
B) Fügen Sie Mengen für jede der Komponenten in Ihrer Lösung hinzu.
C) Fügen Sie die spezifischen Produktnamen für Komponenten in Ihrer Lösung hinzu.
D) Vom Kunden nicht gewünschte Funktionalität streichen.

Solutions: