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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. Which IP office application can be installed on the same server as CCR?

A) IP Office Voicemail Pro up to 16 voicemail ports
B) IP Office Voicemail Pro up to 20 voicemail ports
C) one-X Portal
D) IP Office Administration Suite

2. An existing IP Office customer currently has an IP500 with 14 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP Office. They have purchased a 24/30 channel ISDN line from their provider to upgrade the trunk capacity of the system. What must be added to the IP Office to make this work?

A) PRI-UNI Expansion Card
B) ATM16 Expansion Module
C) VCM32
D) PR124/PR130 or PRI-U Expansion Card

3. A customer uses a call accounting system and account codes in the IP Office to keep track of billable spent with their clients when on the telephone. They want to have the IP Office automatically associate the account code when calls are made to or from their clients.

A) Enable Forced Account Code on the Incoming Call Rout created for the client CLI.
B) Enable CLI tracking
C) Add the Client CLI information to the Incoming Call Route.
D) Add the ClI information to the Account Code.

4. For an IP500v2 to support third-party call accounting software, which two setting must be set in the IP Office to get the application to work? (Choose two.)

A) Set IP address of call accounting software.
B) Set CDR.
C) Install Delta Server.
D) Set SMDR.

5. Your customer wants to have a backup scheme for VoiceMail Pro. What application can be used to back up the VoicMail Pro database?

A) Embedded File Manager
B) One-X Portal
C) VoiceMail Pro Client
D) IP Office Manager

Solutions: