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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. A customer has an IP500v2 and would like the ability to monitor the IP Office system resources from anywhere in the network. Which two will allow them to do this? (Choose two.)

A) SSH session to the IP Office address
B) System Status Application
C) Telnet session to the IP Office
D) Web session to the IP Office address

2. What does "IMAP support" mean in the IP Office UMS service?

A) A user can see/listen to voicemail messages via Web browser.
B) A user can receive voicemail messages to their Outlook, Outlook Express and /or Lotus Notes programs running on their PC.
C) A user can receive voicemail messages only using MS Outlook.
D) All messages are forwarded to a user e-mail account and deleted on their telephone.
E) A new message is sent to a user e-mail account. The user can listen to it by dialing their telephone number.

3. A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
(Choose two.)

A) Backup Server IP Address configured on IP Office
B) License for the secondary VoiceMail Pro Server
C) Primary Server IP Address configured on the secondary server
D) Secondary VoiceMail Pr Server installed on the network

4. The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The telephone will display "Alarm" and the prompt that will play is, "This is an alarm call please hang up". Which description is true?

A) The telephone display massage cannot be changed.
The prompt cannot be changed.
B) The telephone display message can be changed
The prompt can changed by telephone or can use a .wav file.
C) The telephone display message can be changed.
The prompt can be changed by telephone but cannot use a .wav file.
D) The telephone display message cannot be changed.
The prompt can be changed by telephone but cannot use a .wav file.

5. The Customer Call Reporter(CCR)installation is now completed, but a user with the name ''Agent 1'is not showing in the CCR Web page.

A) Go to CCR, log-in as Administrator, and enable ''Agent1''as a CCR agent.
B) Go to CCR Supervisor Setting in Manager and enable ''Agent1''to be a CCR agent.
C) ''Agent1''cannot be used as a name for a CCR agent.
D) Go to CCR and check on Supervision Setting and enable ''Agent1''as a CCR agent.

Solutions: