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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. After upgrading an IP Office to an IP500v2, a customer reports that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?

A) Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.
B) Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
C) Upgrade Delta Server to the latest release using the IP Office Admin software.
D) Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.

2. What information must be collected to document a failed incoming call to a group from an automated attendant? (Choose two.)

A) IP Office configuration file and VoiceMail Pro call flow
B) Line circuit ID
C) Network packet sniff from the IP Office port
D) IP Office and VoiceMail Pro traces
E) Auto attendant WAVE file

3. Which two email client are supported for IP Office IMAP services? (Choose two.)

A) Microsoft office Communicator
B) MS Outlook
C) Lotus Messages
D) Lotus Notes

4. The customer wants to rack mount an IP500 system. The room that the system will be installed in has a 25" width rack with space in it. From the list of additional equipment below what will be needed to install the system in a rack?

A) An IP400 Rack Mounting Kit
B) An Uninterruptable Power Supply
C) A Standard 19" Rack
D) Yellow 2 meter interconnect cables

5. The design for an IP Office has two locations. They will need telephones, voicemail, and meet-me conferencing ability. They will have a PRI at the main office and the remote office will use the main office PRI for inbound and outbound calls. The main site has 40 users and one fax machine. The remote site has 15 users and one fax machine. Which cards and modules are required in the IP Office at the main site to support all digital telephones?

A) IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module.
B) IP500 Essential edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.
C) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32 Universal PRI Trunk Card, one DS30 Module.
D) IP500 Preferred edition, three Digital Statin 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.

Solutions: