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Pegasystems Certified System Architect (CSA) 74V1 Sample Questions:

1. A requirement states: A customer can update an address at any point during case processing by performing the following steps.
1. The customer submits the new address.
2. The application verifies that the address matches postal service requirements.
3. The customer then approves the corrected address.
How do you configure this requirement?

A) Add a case-wide optional process to the case workflow to perform the address change.
B) Add a button to each assignment to present the customer with a form to submit a new address.
C) Add a case-wide optional action to the workflow for the address submission.
D) Add an alternate stage to the case life cycle to change the address.

2. You configure an application to allow users to download a mobile app. When users select one of the three supported platforms (Android, iOS, or Windows Mobile), the application opens a new window pointing to the appropriate app store.
How do you configure this behavior?

A) Add a button for each platform and configure an action set for each button. In each action set, specify a click event and add an action that opens the vendor's URL in a window.
B) Add one button and configure one action set. In the action set, specify a click event with three actions to open each vendor URL in a window. Apply a when rule to each action to determine the correct URL.
C) Add one button and configure three action sets. In each action set, specify a click event and add an action that opens the vendor's URL in a window.
D) Add three check boxes and one button. For each check box, configure an action set with a click event to set the value of the URL. For the button, configure an action set with a click event to open the URL in a window.

3. Which two dependencies do you directly enforce with a Wait step? (Choose Two)

A) Pausing a case until a new child case is created
B) Pausing a case until a predetermined time expires
C) Pausing a case until a user submits a specified value
D) Pausing a case until another case (or all cases) reach a specified status

4. A company requires that patients receive status updates during processing of medical tests. Patients are not users of the application.
You create the work party for the patient as an instance of which class?

A) Data-Party-Com
B) Data-Party-Person
C) Data-Party-Org
D) Data-Party-Operator

5. The business process for an automobile insurance claim consists of the following phases:
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
* Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?

A) Repair
B) Submission
C) Review
D) Verification

Solutions: