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Pegasystems Certified System Architect (CSA) 74V1 Sample Questions:

1. As part of the case design, after someone completes a purchase the application shouldrsend a confirmation email. How do you design the case life cycle to send the email?

A) As an alternate stage
B) As a separate process step
C) As part of the stage configuration
D) As part of the case configuration

2. A help desk ticket case type is defined as follows:

If the Process ticket step is configured to set the status to Pending-Triage, when is the status of the case set to Pending-Triage?

A) When Verify solution step starts
B) When the Triage stage completes
C) When the Process ticket step starts
D) When the Process ticket step completes

3. A requirement states: The tax identification number must contain 10 digits. How do you configure the field to support this requirement?

A) Set the minimum and maximum values to "10" in a text field.
B) Configure a validate rule to test the tax identification number pattern.
C) Use a decimal property type and make the field required.
D) Use an edit validate rule that validates the tax identification number pattern.

4. You have been asked to create a report definition that includes information about the sales offices and sales representatives. The manager wants to access the report in the Report Browser in the user portal. The manager also wants to include the report in a new report category specifically for the sales group.
What two configurations are required to support this request? (Choose Two)

A) Select the option in the Report Browser that allows users to view your report.
B) Add a report category for sales group reports in the Report Browser.
C) Select the report definition option that displays your report in the Report Browser.
D) Create a report category rule for sales office reports.

5. You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office.
How do you configure the list report in order to create the pie chart?

A) Summarize the manager name column.
B) Summarize the case ID column.
C) Group the case ID column.
D) Group the manager name column.

Solutions: