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Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:

1. The CEO of a company does not want external callers to be able to dial him directly through the Cisco Unity Connection directory search. Which of the following methods is the best way to accomplish this?

A) Use the preconfigured partition and calling search space. No other configuration is necessary.
B) Configure a restricted partition and assign it to the CEO. Create a directory call handler for external users with a search scope that does not contain the CEO partition.
C) Do not activate the CEO as a Cisco Unity Connection subscriber.
D) Configure a directory call handler that blocks all transfers.
E) Configure a directory handler that uses a partition and calling search space to allow calls to everyone except to the CEO.

2. What is the next logical step in troubleshooting Cisco Unified Presence and Cisco Unified Personal Communicator in a live production environment if the Cisco Unified Presence System Troubleshooter and Server Health Tools do not help resolve the issue?

A) Uninstall and re-install Cisco Unified Personal Communicator.
B) Reset the Presence Gateway.
C) Restart the Cisco Unified Presence server.
D) Restart Cisco Unified Communications Manager.
E) Enable tracing and use Cisco Unified RTMT to review the traces.

3. Which three email clients are able to access voice mail through the integration of the Cisco Unity Express infrastructure and IMAP? (Choose three.)

A) SunOne
B) Cisco Unified Presence
C) Microsoft Outlook Express
D) Microsoft OCS
E) Lotus Notes
F) Microsoft Outlook

4. Refer to the exhibit.

When users press the "messages" button on their IP phones to check voice mail, they are hearing a busy signal. What is causing the issue?

A) The Partition field is misconfigured.
B) The Device Name Prefix field is misconfigured.
C) The Port Name field is misconfigured.
D) The Directory Number field is misconfigured.
E) The Calling Search Space field is misconfigured.

5. Which three built-in auto-attendant features accompany Cisco Unity Express? (Choose three.)

A) return-to-operator
B) dial-by-extension
C) single-digit dialing for up to nine users or groups
D) multilevel auto-attendant flows providing dual tone multifrequency - based menus
E) dial-by-name
F) three or more voice-mail greetings per user

Solutions: