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HP Introduction to Selling Servers, Storage, Networking and Services Sample Questions:

1. Which top IT trend for small and medium business is addressed with solutions that help avoid IT silos and the need for IT specialists?

A) Scalability
B) Simplicity of IT infrastructure and tight integration
C) IT variety and choice
D) Security with the ability to secure assets and data

2. Which benefit does an HP Care Pack offer that the HP standard product warranty does not?

A) Firmware and software upgrades
B) Support outside of standard business hours
C) Troubleshooting support
D) Replacement of defective parts

3. What can your customer expect from an HP Advanced Solution Center Technical Solution Specialist? (Select two.)

A) Semi-annual proactive scan
B) Monthly site visits
C) Semi-annual specific firmware patch and software update recommendations
D) Secure 24x7 monitoring
E) Onsite technical support within eight hours of reported issue

4. Your customer is entering an expansion phase of their IT infrastructure, after having successfully established a MicroServer/ProLiant ML300 base. Which additional HP products should you recommend to your customer?

A) HP ProLiant SL6500
B) HP ProLiant DL500/DL900 series
C) HP ProLiant Z420 server
D) HP M220 wireless access point

5. NO: 65
Your customer uses a variety of solutions from multiple vendors in their network. Which value differentiator is the best response to overcome their objection of adding HP as a new vendor of storage and network infrastructure solutions?

A) HP offers positive return on investment in as little as five months with the right selection of servers, storage, and network products
B) HP is the world leader in storage solutions, and that is enough to know they are making the right decision
C) HP offers the Get Thin Guarantee that the customer will reduce their storage capacity requirements by 50%
D) HP Technology Services are a single point of contact for HP and third-party vendors

Solutions: