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HP LaserJet Solutions Sample Questions:

1. Certpaper.com has purchased a new LaserJet 8150 printer, which comes standard wtih two EIO slots and one FIR port. They want to use it on two networks having separate classes of IP Address and Subnet. How can the printer be used on both networks?

A) the printer will not be able to be used on both networks
B) a router would be required to make the two networks communicate
C) a network sharer would be needed
D) two network cards would need to be used on the printer

2. Which statement is true about an error condition of 80.X that is displayed in the control panel?

A) This is a fuser error. Power the printer off and reseat the fuser to see if this corrects the problem.
B) This is an I/O error. Check for a loose I/O cable.
C) This is a main motor failure indicating that the motor or DC power supply may need to be replaced.
D) This is a general error indicating that preventative maintenance is required to maintain proper printer functionality.

3. Single-drum color LaserJet printers use an intermediate transfer belt (ITB). In what order should you place color images on the ITB?

A) black, magenta, yellow, cyan
B) yellow, magenta, cyan, black
C) red, green, blue
D) cyan, magenta, yellow, black

4. A technician can fix paper jams. Preventing them is the responsibility of the users. What is the technician's prevention role? (Select two.)

A) fixing the jam and leaving the site as soon as possible so as not to disturb the customer's operations
B) bringing the cause of a jam to the customer's attention and instructing the customer on how to keep it from happening again
C) telling the customer that noncompliance with media specification guidelines can void the warranty
D) ensuring that the customer understands that jams are unavoidable and to call if it happens again

5. Certpaper.com has a LaserJet 4000 printer. He wants to configure the alerts option to help him be aware of printer functionality when he is in a different location. How can this be done?

A) the alerts can be configured from WebJetAdmin, and it will trigger an email about any printer issues
B) this cannot be done, remote monitoring of functionality is not possible
C) this cannot be done, errors can only be checked through the control panel
D) the alerts can be configured from the Embedded Web Server, it will trigger an email about any printer issues

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