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Oracle Fusion CRM: Sales 2014 Implementation Essentials Sample Questions:

1. A user reports that the date and currency formats are incorrect. As the CRM Administrator, which option would you suggest as the solution?

A) The user must click Personalization, and then adjust regional settings.
B) The administrator can reset personalization for the user.
C) The user must use the corporate standard date and currency formats.
D) The administrator must be granted proxy rights by the user in order to make the changes.

2. Which two statements are true when a partner program is created?

A) Partner performance is evaluated after the partner program is completed.
B) Partners may apply to join the program based on the objectives and benefits.
C) The channel manager submits it for approval.
D) Partner will then enable the program for its partner members.

3. Select the correct sequence regarding Leads Life Cycle Management.

A) Load Conversion. Lead Generation, Lead Qualification, Lead Assessment, load Distribution
B) Lead Generation, lead Distribution, Load Qualification, lead Conversion, Lead Assessment
C) Lead Generation, Lead Qualification, Lead Distribution, Lead Assessment, lead Conversion
D) Lead Assessment, Lead Generation, Lead Qualification, Lead Distribution, Lead Conversion
E) Load Qualification, Lead Generation, Lead Distribution, Lead Assessment, Lead Conversion

4. When creating a sales method, what does the value of the Close Window field determine?

A) The number of days before an Opportunity will automatically move to the Closed status
B) The maximum number of days that an opportunity can stay in any Sales Stage.
C) The size of the revenue variation
D) The number of days added to the current date that will set the initial Close Date of an Opportunity.

5. When a salesperson updates a revenue item in an opportunity, the unsubmitted, unadjusted forecast is automatically updated to reflect the change. Identify the correct sequence of activities performed during this process.

A) Create new forecast items for transactions that meet forecast criteria, and remove existing Forecast items.
B) Create new Forecast items for transactions that meet forecast criteria, update existing forecast items, and remove forecast Items that no longer meet forecast criteria.
C) Create new Forecast items for transactions that meet forecast criteria, remove existing forecast items, and update forecast items that no longer meet the forecast criteria.
D) Create new forecast items for transactions that meet forecast criteria, and update forecast items that no longer meet the forecast criteria.
E) Update existing forecast items, and update forecast Items that no longer meet Forecast criteria.

Solutions: