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Apple OS X v10.8 Troubleshooting Sample Questions:

1. Burl is developing an application named DeaderEnd on a shared Mac at work. He wants to keep the application private until he has finished it. Which choice below will keep the application private?

A) /System/Library/Applications/DeaderEnd.app
B) /Users/Burl/Desktop/DeaderEnd.app
C) /Users/Shared/DeaderEnd.app
D) /Applications/DeaderEnd.app

2. Which of the following features of OS X Mountain Lion helps protect you from downloading and installing malicious software on your Mac?

A) FileVault 2
B) Gatekeeper
C) Location Services
D) Mission Control

3. Dave has recently purchased a third party router, and now finds he can no longer host video chats. What section of the Messages Connection Doctor will allow him to detect if the router is configured correctly?

A) Statistics
B) Show Detail
C) Network Status
D) Firewall

4. Mike's iMac starts, but stops responding before it reaches the login screen. He does not have a recent backup of his data. You would like to help Mike verify the startup volume, and repair it only if necessary. What is the best way to accomplish this task?

A) Start the iMac from OS X Recovery and use Disk Utility.
B) Hold the shift key down to Safe Boot the iMac.
C) Start up in single-user mode and type the /sbin/fsck -fy command.
D) Start the iMac from OS X Recovery and use Terminal.

5. Which statement about FileVault 2 is TRUE?

A) There is no way to recover data from a FileVault 2 protected volume if a login password is lost.
B) Once a user enables FileVault 2, it cannot be disabled.
C) FileVault 2 can only be enabled on non-administrator user accounts.
D) When a user enables FileVault 2, the startup volume is encrypted and access to the volume is password protected.

Solutions: