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最新的 IBM Certified Solution Advisor A2010-591 免費考試真題:

1. What is one aspect of the environment that is important for sizing an IT service management solution?

A) IT processes in use
B) quantity of people involved in the service management processes
C) types of security protocols in use
D) IT staff certifications

2. Which services attributes should be considered when analyzing the outcome for customer value?

A) business objectives, IT objectives, and process metrics
B) people, products, and technology
C) objectives, metrics, and desired outcome
D) desired outcome, supplier metrics, and IT objectives

3. Which three processes are implemented using IBM SmartCloud Control Desk - Entry Edition? (Choose three.)

A) Incident Management
B) Change Management
C) Request Fulfillment
D) Service Catalog
E) License Management
F) Release Management

4. Which function supports a customer who would like to have a predefined work plan for repetitive maintenance work?

A) Job List
B) Tasks List
C) Tasks Plan
D) Job Plans

5. A customer is planning to migrate from a competitive solution to IBM SmartCloud Control Desk. The existing solution uses four servers with eight cores x86-64 and 16 GB RAM each. Two of them are running Windows Server 2008 32-bit and two are running Red Hat Enterprise Linux 64bit. The customer would like to reuse the servers for IBM SmartCloud Control Desk.
Which statement is true?

A) The customer can reuse the servers; but Windows Server 2008 32-bit is not suitable for database nodes if large buffer pools are required.
B) The customer cannot reuse the servers; the hardware specification does not match the minimal requirements of IBM SmartCloud Control Desk.
C) The customer can reuse the hardware; but for IBM SmartCloud Control Desk all servers must have the same OS type.
D) The customer can reuse the hardware; but Red Hat Enterprise Linux 64-bit is not supported by IBM SmartCloud Control Desk

問題與答案：