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最新的 Oracle Service Cloud 1z1-981 免費考試真題:

1. Which statement is true about the JavaScript API?

A) It Is available as JavaScript objects and can be exposed through browser controls in a workspace.
B) It is available when you use the Connect Common Object Model CCOM for API operations.
C) It comes with in-built exception handling.
D) It cannot be used in Custom Object workspaces.

2. You want to ensure that some specific content in messages can be hidden for seme messages. What would you use to meet this requirement?

A) Custom fields
B) Conditional fields
C) Incident thread fields
D) Merge fields

3. Which is a sample object query?

A) SELECT C.Name.First FROM Contact C WHERE C.Name.First like ,C%';
B) SELECT Incident.ReferenceNumber, Incident.PrimaryContact-Contact.* FROM Incident;
C) SELECT ID FROM Contact WHERE Contact-Name.First like 'Chris' AND
Contact.Address.City='Bozeman';
D) SELECT 0.Contacts FROM Organization O WHERE O-ID = 1;

4. Which three requirements can be implemented by using workspace rules?

A) Prompting a customer care executive to dynamically open a guide
B) Dynamically setting the URL for browser control
C) Calling a CPM script
D) Calling an add-in
E) Triggering escalation mails to the manager after the escalation time is over

5. Which three statements are true about headers of custom process models?

A) They contain standard objects only.
B) They list only the events that are supported by the code implementation.
C) The header section needs to be uncommented during testing.
D) The/QDntain the version number of the Connect Common Object Model.
E) The header section is always commented.
F) They contain all possible events with the objects.
G) They contain the version number of the PHP script.

問題與答案：