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Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

1. A company recently deployed IP telephones in its Call Center. During peak traffic conditions, callers receive an overflow tone and calls are blocked.
Zone Number = 1 Zone Intent = MO Intrazone Traffic = Best Quality Interrone Traffic = Best Bandwidth Resource Type = Shared
Which programming change is recommended to provide dedicated Digital Signal Processor
(DSP) resources to Contact Center IP telephones?

A) Change Interzone to Best Quality
B) Change Resource Type to Private
C) Change Zone Intent VTRK
D) Change Interzone Traffic to Best Bandwidth

2. When configuring Zone Based Dialing, what option would you select to create new zones for routing calls through a centralized Call Server?

A) Dialing Configuration Details for Flexible Dial Plan link
B) Bandwidth Zones link
C) Numbering Zones link
D) Dialing Configuration Details link

3. Click the Exhibit button.

Given a company's dialing plan shown in the exhibit, if a station user at the company in New York City dials 8-890-4233, what will happen to the call?

A) The Access Code of 8 will be removed and the call will complete over Route List Index #
1.B. The call will receive intercept treatment as indicated in the Customer Data Block (CDB) and fail to complete.
B) The NARS software will remove the Access Code and Location Code and terminate the call internally at Directory Number 4233
C) The Access Code of 8 will be removed and the call will complete over Route List Index #0.

4. You are using Element Manager to verify the system configuration before implementing IP Peer Networking. Which element can you configure or modify using Element Manager?

A) Call Server
B) Hardworking watchdog
C) Network Connection Service
D) Basic Input Output System (BIOS)

5. Click the Exhibit button.

Given the customer Route List index shown in the exhibit, what is the first expensive route that a call placed on that RLI could take?

A) Entry 0
B) Entry 1
C) Entry 3
D) Entry 2

Solutions: