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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. A customer currently runs a dedicated TFTP server on their network and does not want the Manager Application TFTP interfering with all of the other requests. How can this be disabled within the Manager application?

A) File > Advanced > Discovery > Uncheck Enable TFTP Server
B) File > Preferences > Discovery Tab > Uncheck Enable BootP and TFTP Server
C) File > Advanced > Change Mode > Disable TFTP Server
D) File > Preferences > Preferences Tab > Uncheck Enable BootP and TFTP Server

2. After adding a dual PRI card into an existing IP Office 500 and rebooting, the SIP lines have disappeared from the configuration. What caused this happen?

A) The dual PRI Card was installed into slot one of the IP Office 500. Slot one is reserved for single PRI cards.
B) The SIP lines had the SIP URI tab deleted.
C) The "SIP Trunks Enable" tab on LAN 2, the VoIP Tab was unchecked.
D) The new PRI channels took all existing SIP Trunk Licenses.
E) The SIP lines had a Line ID of 15.

3. Which two are needed to install and use a 1608 IP Phone with the IP500v2? (Choose two.)

A) LAN Interface Module
B) Avaya IP Endpoints License
C) H.323 Networking License
D) Voice Compression Module

4. What is used within CCR for sending wallboard messages (Scheduled and Instant), Setup Housekeeping schedule - Database backup, Re-Index database, and Real time statistics reset?

A) The SQL manager is used to send wallboard messages (Scheduled and Instant), Setup Housekeeping schedule - Database backup, Re-Index database, and Real time statistics reset using database information.
B) The CCR wallboard client is used to send wallboard messages (Scheduled and Instant), Setup Housekeeping schedule - Database backup, Re-Index database, and Real time statistics reset.
C) Delta Server is used to send wallboard messages (Scheduled and Instant), Setup Housekeeping schedule - Database backup, Re-Index database, and Real time statistics reset.
D) The Supervisor Scheduler is used to send wallboard messages (Scheduled and Instant), Setup Housekeeping schedule - Database backup, Re-Index database, and Real time statistics reset.

5. A customer complains of a dropped call at 1:12 PM on December 12th. Avaya has requested the traces from that time frame. Prior to sending, how would you confirm that the trace file you are sending to Avaya contains the correct time frame?

A) Open SysMonitor Trace 20091212 130001, and search for 13:12.
B) Open SysMonitor Trace 20091212 130001, and search for 1:12 PM.
C) Open SysMonitor Trace 20091212 140001, and search for 13:12.
D) Open SysMonitor Trace 20091212 140001, and search for 1:12 PM.

Solutions: