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Only need to practice for 20 to 30 hours

You will get to know the valuable exam tips and the latest question types in our 6201-1 certification training files, and there are special explanations for some difficult questions, which can help you to have a better understanding of the difficult questions. All of the questions we listed in our 6201-1 practice exam materials are the key points for the IT exam, and there is no doubt that you can practice all of 6201-1 best questions within 20 to 30 hours, even though the time you spend on it is very short, however the contents you have practiced are the quintessence for the IT exam. And of course, if you still have any misgivings, you can practice our 6201-1 certification training files again and again, which may help you to get the highest score in the IT exam.

Simulate the real exam

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Fast delivery in 5 to 10 minutes after payment

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Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Sample Questions:

1. A customer wants to optimize agent resources while also servicing calls in queue.
Which Advocate feature will meet this requirement? I

A) Dynamic Queue Position
B) Predicted Waft Time
C) Service Objective
D) Percent Allocation Distribution

2. Click the Exhibit button.

A customer's CMS link has been set up properly. After turning CMS on, the link does not come up. Based on the lines in /cms/pbx/acd1/spi.err, what is the cause for this issue?

A) CM version is not matching CMS setup.
B) There is no network connection to CLAN.
C) CMS version is not configured an the system-parameters features farm,
D) CMS version is misconfigured on the system-parameters features form.

3. When connecting the service PC to S8800, the cable connects the System Management Ethernet connector port.
Which port is used when hooking the monitor to the CMS T5220?

A) SER MGT Port
B) XVR-300XB port
C) NET MGT Port
D) NET 1Port

4. A customer just upgraded their CMS to release R16 from release Rt4. The switch is release CM4 and is not going to be upgraded to CM 6 until next week When the switch is upgraded, what needs to happen before the link will come up using the CM6 protocol?

A) Only the reporting adjunct in the switch needs to be changed to R16 CMS.
B) Only the switch release in the CMS needs to be changed to CM6.
C) Both the reporting adjunct the switch and the switch release in the CMS need to be updated
D) It is not necessary far either the reporting adjunct or the switch release to change.

5. A technician has loaded Avaya Terminal Emulator on a customer's PC, and is trying to connect the CMS when it times out. A ping is tried, with no response.
What is a possible cause-of this problem?

A) Avaya Terminal Emulator is being used on an unsupported operating system.
B) There is a firewall between the PC and the CMS.
C) Avaya Terminal Emulator did not load correctly and needs to be reloaded.
D) The wrong version of Avaya Terminal Emulator has been loaded on the PC.

Solutions: