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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. Which statement is true?

A) Customer satisfaction improvement represents a financial benefit
B) Non-financial benefits should be identified by the customer's finance representative
C) Financial benefits can include cost reduction in the short term, plus an overall decrease in ongoing expenses
D) In order to include expense savings in a business case, you should create a model to calculate the high to low range of savings

2. Which two items are described as part of a business scenario? (Choose two.)

A) Job history of key management personnel
B) A crisp description in business and architectural terms
C) Changes in technologies over the past year
D) A step-by-step description of a business event

3. Which tool or document can help you identify areas of gaps in knowledge about your customer's overall strategy and operating model?

A) Business Model Canvas
B) Customer's communications plan for the rollout of a new application
C) An account coverage plan for your team's territory
D) A win/loss review from a proposal delivered to the customer 12 months ago

4. An implementation roadmap should be structured around which two items? (Choose two.)

A) Anticipated dates for vendor releases of new product versions
B) Managing implementation risks
C) Quarterly backup and upgrade schedules for installed hardware or software
D) Opportunities to bundle changes together with other work items on the IT organization's calendar
E) The business case

5. Which of the following statements is true?

A) Both Cisco and partner capabilities should be considered as viable candidates for inclusion in a solution design.
B) Value chain analysis is the preferred method to assess customer sensitivity to price increases.
C) You should avoid discussion of 3rd party products or services, when exploring possible solutions with the customer.
D) TOGAF ADM is a standard framework to assess IT quality and productivity.

Solutions: