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Cisco Performing Business-Focused Transformative Architecture Engagements Sample Questions:

1. What type of document should be used to outline terms between an IT services provider and the business or customer?

A) Service Level Agreement
B) Capacity Management Plan
C) Operational Level Agreement
D) Service Improvement Plan

2. Time-of-day routing in Cisco Unified Communications Manager is configured in which of these ways?

A) by specifying a time period on the partition that is being used for time-of-day routing
B) directly on the route pattern using an explicit timetable
C) by specifying a time period on the phone device CSS
D) by specifying a time schedule on the phone device CSS
E) by specifying a time schedule on the partition that is being used for time-of-day routing

3. What is the definition of a risk?

A) The possibility of losing money
B) A negative effect upon a service
C) Increased user and customer satisfaction with the IT service
D) Uncertainty of outcome whether a positive opportunity or negative threat

4. Which describes the key characteristics and content of a personal pitch?

A) A 30 second speech that highlights the latest skills you have gained
B) A 30 second speech to explain what makes you and your organization unique and of value
C) A 30 second brief about your role in selling the company's roadmap of products
D) A 30 second brief on the company's main products and services,including key features

5. Which is the reason to defer start of an architecture engagement with a retail industry customer?

A) The company at risk for regulatory fines,due to a security breach one of their alliance partners
B) A start-up which sells sensors for supply chain processes is rumored to be on Cisco's acquisition list.You are unsure whether this is true
C) A new CIO has been announced,and will start in 2 months.You have access to other IT senior staff in two weeks
D) You do not know this year's budget for network upgrades

Solutions: