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Cisco Applying Cisco Specialized Business Value Analysis - 820-421 real prep

820-421
  • Exam Code: 820-421
  • Exam Name: Applying Cisco Specialized Business Value Analysis
  • Updated: Nov 06, 2025
  • Q & A: 60 Questions and Answers
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  • PDF Price: $59.98
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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. Which reason would be appropriate to disqualify a solution from being included in your recommendations?

A) The features for a new release of the solution's main product are not yet finalized
B) The solution includes new products which the customer previously did not have interest in purchasing
C) The cost and benefits can only be estimated within a 20% range of accuracy
D) The solution's core product will be discontinued before the customer's purchasing timeframe


2. You are conducting a project jointly with the customer IT manager for a Customer Division Executive. Which statement is true about presenting recommendations to an Executive?

A) For all recommendations, include a request of funding to conduct a deeper analysis of benefits
B) Present ideas which are aligned to the customer's strategy and are realistic to implement
C) Recommendations involving process changes should be presented by the IT manager or another internal employee
D) Present only the ideas which require the IT manager to seek new budgets / funding


3. Which two are elements of a business case? (Choose two.)

A) Assumptions
B) Roll out schedule
C) Estimated Benefits
D) Product feature list


4. Why would an investment analyst report be a good source of company information?

A) You will find company-endorsed estimates of product level sales growth
B) This will report the customer's actual IT expenditures for hardware, software, services
C) It can complement company-published data and give you insight for discovery
D) It will likely give you an inside track on internal management relationships


5. Which is the Cisco recommended technique for verifying the 'as-is' state of the business?

A) Discussing the Business Model Canvas
B) Presenting the root cause analysis of a customer problem
C) Using "The five whys" questioning approach
D) Modeling high volume parts of the customer's business process


Solutions:

Question # 1
Answer: D
Question # 2
Answer: B
Question # 3
Answer: A,C
Question # 4
Answer: C
Question # 5
Answer: A

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