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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. Which is an example of 'solution benefits described in business terms'?

A) IT staff can be redeployed to projects delayed due to resource constraints
B) A new security policy can reduce risk of a cyber attack on the company's network infrastructure
C) A network upgrade can reduce outages by 10-15%
D) By using remote experts during selling, the customer can add $10M to quarterly revenue

2. A reference model provides value through which two features? (Choose two.)

A) Case examples across industry verticals
B) Mapping of issues to specific steps in a process flow diagram
C) Standard set of documentation
D) Structured approach to aligning business and IT
E) Diverse vocabulary to describe different situations

3. What relieves a customer's pain points and directly enables business results?

A) An IT solution aligned to customer needs
B) Cisco Validated Designs
C) Industry best practice Business Model Canvas
D) Analysis of a customer's value chain

4. What tool would you use as a starting point to identify future capability requirements?

A) Root cause analysis
B) Business motivation model
C) A 'to-be' business model canvas
D) Value chain model

5. What is the benefit of turning a pain point into an opportunity?

A) Allows the customer to overcome a perceived issue with upside potential
B) Reduces IT costs to the business
C) Raises IT spending and leads to higher return on investment
D) Uses technology to raise efficiency

Solutions: