Simulate the real exam

We provide different versions of ITIL practice exam materials for our customers, among which the software version can stimulate the real exam for you but it only can be used in the windows operation system. It tries to simulate the ITIL best questions for our customers to learn and test at the same time and it has been proved to be good environment for IT workers to find deficiencies of their knowledge in the course of stimulation.

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Only need to practice for 20 to 30 hours

You will get to know the valuable exam tips and the latest question types in our ITIL certification training files, and there are special explanations for some difficult questions, which can help you to have a better understanding of the difficult questions. All of the questions we listed in our ITIL practice exam materials are the key points for the IT exam, and there is no doubt that you can practice all of ITIL best questions within 20 to 30 hours, even though the time you spend on it is very short, however the contents you have practiced are the quintessence for the IT exam. And of course, if you still have any misgivings, you can practice our ITIL certification training files again and again, which may help you to get the highest score in the IT exam.

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EXIN ITIL Foundation (V4) Sample Questions:

1. Which is a purpose of the 'relationship management' practice?

A) To identify, analyze, monitor, and continually improve links with stakeholders
B) To systematically observe services and service components
C) To protect the information needed by the organization to conduct its business
D) To be the entry point and single point of contact for the service provider with all of its users

2. Which statement about a 'continual improvement register' is CORRECT?

A) There should only be one for the whole organization
B) It should be used to capture user demand
C) It should be re-prioritized as ideas are documented
D) It should be managed at the senior level of the organization

3. Which describes a 'change authority'?

A) A way to manage the people aspects of change
B) A model used to determine who will assess a change
C) A tool used to help changes
D) A person who approves a change

4. Which is included in the purpose of the 'deliver and support' value chain activity?

A) Meeting stakeholder expectations for time to market
B) Providing services to agreed specifications
C) Understanding the organization's service vision
D) Understanding stakeholder needs

5. Which practice ensures that any addition, modification, or removal of anything that could have an effect on services is assessed and authorized?

A) Change enablement
B) Service configuration management
C) Deployment management
D) Release management

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