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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. A customer's IT environment consists of servers, storage, desktop, and point of sale devices. Assuming IBM SmartCloud Control Desk is used to manage these items in the CMDB, which two scanning tools also need to be deployed and integrated in order to perform reconciliation of authorized versus deployed configuration items? (Choose two.)

A) IBM Tivoli Usage and Accounting Manager
B) IBM Tivoli Application Dependency and Discovery Manager
C) IBM Tivoli License Compliance Manager
D) IBM Tivoli Provisioning Manager
E) IBM Tivoli End Point Manager

2. What are three valid delivery models for the IBM SmartCloud Control Desk? (Choose three)

A) Software as a Service
B) VM Image
C) Infrastructure as a Service
D) Google Cloud
E) On-premise traditional install
F) Amazon Cloud

3. Which two job roles can help identify how CMDB. provisioning, and monitoring address key IT asset and service management requirements of an organization? (Choose two.)

A) System engineers
B) Application engineers
C) Application specialists
D) Process owners
E) Process experts

4. A customer is planning to migrate from a competitive solution to IBM SmartCloud Control Desk. The existing solution uses four servers with eight cores x86-64 and 16 GB RAM each. Two of them are running Windows Server 2008 32-bit and two are running Red Hat Enterprise Linux 64bit. The customer would like to reuse the servers for IBM SmartCloud Control Desk.
Which statement is true?

A) The customer cannot reuse the servers; the hardware specification does not match the minimal requirements of IBM SmartCloud Control Desk.
B) The customer can reuse the servers; but Windows Server 2008 32-bit is not suitable for database nodes if large buffer pools are required.
C) The customer can reuse the hardware; but Red Hat Enterprise Linux 64-bit is not supported by IBM SmartCloud Control Desk
D) The customer can reuse the hardware; but for IBM SmartCloud Control Desk all servers must have the same OS type.

5. A customer wants the service desk personnel to track leasing contracts for their IT assets that are currently maintained in an in-house developed application. How should the customer be advised to implement this requirement?

A) The customer should continue maintaining their leasing contracts in their own application. Using the Integration Framework, the information of each contract can be populated in the Lease Contracts application.
B) Leverage the customized asset application by using Application Designer to add a lease contract section to maintain contracts for each asset.
C) Use Integration Framework to load for the first time the lease contracts information into the Lease Contracts application, and then maintain those contracts with TAMIT
D) Use the Maximo Data Loader to load lease information into IBM Tivoli Asset Management for IT (TAMIT).

Solutions: