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IBM Enterprise Storage Technical Support Sample Questions:

1. Which function within the storage hardware does this customer require?

A) Hardware Accelerated Move
B) Pluggable Storage Architecture
C) vStorage APIs for Storage Awareness
D) Hardware Assisted Locking

2. What is the next step for a failed installation of an IBM TS4500 where there have been I/O errors that prevent placing the library into production even after replacement of multiple parts and verification of configuration definitions?

A) Facilitate a meeting with IBM and customer executives to discuss available options to resolve the situation.
B) Perform an in-depth problem analysis and follow up with appropriate actions to resolve the issue.
C) Escalate the issue through the compliant process (critsit) and explain this process and next steps to the customer.
D) Conduct a workshopwith customer system administrators and IBM technical fieldsupport representatives to jointly resolve the problem.

3. Which IBM Storage System can be directly attached to an IBM i partition on a POWER System?

A) IBM FlashSystem 840
B) IBM FlashSystem 820
C) IBM XIV
D) IBM DS8870

4. A customer would like to use Analytics to drive business growth, reduce fraud, and increase efficiency. However, budgets are limited and the customer would like to use IBM Spectrum Scale to save money with the current storage infrastructure.
Which two IBM Spectrum Scale characteristics are applicable? (Choose two.)

A) Identify the data that a company can dispose of.
B) Increase storage utilization to defer future storage purchases.
C) Reduce operational efficiency to increase performance.
D) Reduce costs by using only high capacity drives.
E) Increase physical storage capacity to handle Analytics.

5. Which drive type in the DS8870 should be selected for data that has been identified as inactive?

A) Flash
B) DRAM
C) Nearline SAS
D) Enterprise SAS

Solutions: