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Nokia SDM Certification - PS NSOP Sample Questions:

1. Which two Network Operations processes play key roles in supporting Network Optimization?

A) Performance Management & Configuration Management.
B) Configuration Management & Fault Management.
C) Configuration Management & Technical Support.
D) Performance Management & Fault Management.

2. You are supporting the HWS set-up for a MV Outsourcing delivery. Which statements covers the MOST critical requirements for successful delivery?

A) Clearly defined SOR with customer written into the contract.
B) Clearly defined SLA's and SOR with achievable MTBF KPI commitments.
C) Contract with the HWS providers and clear implementation plan to ensure HW swaps are on time.
D) Clearly defined SOR with all relevant parties and SLA's aligned to the Outsourcing contract.

3. What approach and external interfaces are defined by the Operations Model?

A) The Operation Model includes all aspects of a common NwOps & NPO operations approach (e.g. processes, organizations, roles), interfaces towards Care & NI are out of scope.
B) The Operation Model includes all internal aspects of a NwOps operations approach (e.g. processes, organizations, roles), all interfaces are defined externally from the Operations Model by Solutions Team and Procurement.
C) The Operation Model includes all aspects of a NwOps operations approach (e.g. processes, organizations, roles) and defines the interfaces towards 3rd parties and Subcontractors.
D) The Operation Model includes all aspects of a common NwOps & NPO operations approach (e.g. processes, organizations, roles) and defines the interfaces towards Care & NI, if needed.

4. What's the BEST way to ensure control of Operational Delivery scope?

A) Ensure complete and clear scope statement at Gate 5.
B) Having regular internal meetings with all stakeholders.
C) By reading the PTA and the lessons learned from previous projects.
D) Having regular meetings with customer and the CT F&C.

5. What is the methodology that ensures the BEST outcome for both NSN and customer?

A) Improvement of end user experiences.
B) Revenue Sharing.
C) Gain Sharing.
D) Risk-Reward.

Solutions: