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Nokia SDM Certification - PS NSOP Sample Questions:

1. What is the key function and activities you would undertake to ensure the optimal running of the GNOC?

A) Create an appropriated competence development plan to identify key stake holders who are able to customize the processes of the MS Operations Model.
B) Apply the MS Operations Model to apply the standard FM process as much as possible and ensure there are competent people to use it.
C) Apply the MS Operations Model to set-up a solid PM process and ensure there enough people able to work with it.
D) Set-up a competent organization and ensure people are motivated.

2. Which of these Key Performance Indicators (KPI) supports the identification of possible cost overruns?

A) Forecast Costs (NELLE).
B) Gross Margin (GM).
C) Project Cost Adherence (PCA).
D) Actual Costs.

3. When setting up the GDC team which BEST describes the key considerations?

A) Available OSS, Type of Network Elements, Processes to be implemented.
B) Available Skills, Processes to be implemented and Contractual Scope & SL
C) Processes to be implemented, Available OSS, Security to be implemented.
D) Contractual Scope & SLA, Available OSS, Processes to be implemented.

4. In an NSN BOT Case, the NI Project Team has informed you, "The NwOPs Field Operations Manager", that a logistics delivery will be one week late further delaying the NSN roll-out which is well behind schedule. They are requesting your support, which is the BEST recommendation?

A) Tell NI to present a new roll-out plan to the customer and apologise for the delay which is outside of your control.
B) Tell NI to inform the customer of our options and ask them which they prefer.
C) Utilise the Operational spares to resolve the issue; but at the same time jeopardizing the operational network.
D) Use parts from low priority operational sites to ensure the high priority sites affected can be put on air.

5. What are the top 4 ingredients of risk analysis with respect to a subcontractor agreement

A) - Payment terms
-Scope of Work
-Adherence to quality
-Compliance with SLA's and KPI's
B) - Payment terms
-Ability to scale resources and skills
-Adherence to quality
-
Compliance with SLA's and KPI's
C) - Payment terms
-Ability to scale resources and skills
-Liability and insurance
-
Compliance with SLA's and KPI's
D) - Payment terms
-Scope of work
-Liability and insurance
-
Compliance with SLA's and KPI's

Solutions: