為 ITIL - Foundation - ITILFND 題庫客戶提供跟踪服務

我們對所有購買 EXIN ITIL - Foundation - ITILFND 題庫的客戶提供跟踪服務，確保 EXIN ITIL - Foundation - ITILFND 考題的覆蓋率始終都在95％以上，並且提供2種 EXIN ITIL - Foundation - ITILFND 考題版本供你選擇。在您購買考題後的一年內，享受免費升級考題服務，並免費提供給您最新的 EXIN ITIL - Foundation - ITILFND 試題版本。

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最新的 EXIN ITIL ITILFND 免費考試真題:

1. What BEST defines serviceability?

A) The ability of a third-party supplier to meet the terms of its contract
B) How long a service or component can perform its agreed function without failure
C) How quickly a service or component can be restored to normal working order
D) The part of the business process that is critical to providing the service

2. Which process includes business, service and component sub-processes?

A) Capacity management
B) Incident management
C) Financial management
D) Service level management

3. Which is the correct definition of a customer facing service?

A) A service not directly used by the business
B) One which directly supports the business processes of customers
C) A service that cannot be allowed to fail
D) One which is not covered by a service level agreement

4. Which one of the following is an objective of release and deployment management?

A) To standardize methods and procedures used for efficient and prompt handling of all changes
B) To define and agree release and deployment plans with customers and stakeholders
C) To ensure all changes to service assets and configuration items (CIs) are recorded in the configuration management system (CMS)
D) To ensure that the overall business risk of change is optimized

5. Which of the following statements MOST correctly identifies the scope of design coordination activities?

A) Only changes to business critical systems
B) Only changes that introduce new services
C) Any change that the organization believes could benefit
D) It is mandatory that all changes are subject to design coordination activity

問題與答案：