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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. Entity three statements that describe the usage of sales stages in opportunity management

A) While editing an opportunity, sales representatives can select another stage, and they can enter a different win probability.
B) During opportunity creation, the applicationsets an opportunity to the first sales stagein the sales method being employed.
C) Sales stages delineate the progress of an opportunity.
D) Administrators can use the supplied sales stages,but cannot create new sales stages.
E) During opportunity creation, the application sets the opportunities to all the sales stages within the sales method being employed.

2. Your company currently uses a legacy system, and has a 1:M relationship between opportunity and contacts. Now that your company has purchased Oracle Fusion CRM, you have been asked to import the legacy data.
How should the flat file be arranged in order to successfully import all of the legacy data into oracle Fusion CRM?

A) Create a data set for each contact and include them all on the same opportunity line.
B) Create a data set for each contact and include them on different lines; the opportunity data should be included only for the primary contact.
C) Each set of contact data should be imported from a separate flat file
D) Create a data set for each contact and include them on different lines; the opportunity data should be included at the beginning of each line.
E) 1:M relationships cannot be directly imported into Oracle Fusion CRM.

3. When a salesperson updates a revenue item in an opportunity, the unsubmitted, unadjusted forecast is automatically updated to reflect the change. Identify the correct sequence of activities performed during this process.

A) Create new forecast items for transactions that meet forecast criteria, and remove existing Forecast items.
B) Create new Forecast items for transactions that meet forecast criteria, update existing forecast items, and remove forecast Items that no longer meet forecast criteria.
C) Create new Forecast itemsfortransactions that meet forecast criteria, remove existing forecast items, and update forecast items that no longer meet the forecast criteria.
D) Create new forecast items for transactions that meet forecast criteria, and update forecast items that no longer meet the forecast criteria.
E) Update existing forecast items, and update forecast Items that no longer meet Forecast criteria.

4. Identify three functions of the Activate Sales Quota Plan process.

A) synchronizes territory quota changes
B) sets the sales quota plan status to Active
C) sends workflow notifications to territory owners and administrators
D) creates territory and resource quota records
E) activates territory quota spread formula

5. Which customization level should he set for a lookup type in order to update the tag attribute of lookup type?

A) Profiles
B) User
C) Module
D) Extensible
E) System

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