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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. You are the VP of Relations for your want to provide extra support to one of your largest customers. In order to offer your customer the best talent from among your resources, you decide to create a resource team. Which three components would you include within the resource team?

A) individual resources
B) Resource Hierarchy
C) Resource Organizations
D) resource team organizational restrictions
E) roles within the resource team

2. Comprehensive reference and Competitor management helps a sales organization to increase sales velocity and sales productivity. Which is true regarding Oracle Fusion reference and competitor management?

A) Enables sales organization to develop a comprehensive SWOT analysis of a reference.
B) Enables a sales organization to track revenue won to date, while using reference
C) Enables a sales organization to develop an end-to-end customer reference program from reference program development, enrolling, and managing reference.
D) Enables sales organization to develop a comprehensive SWOT analysis of a competitor.
E) Enables a sales organization to track and manage activity threshold for a competitor.

3. What are the three possible scenarios when resource quota dates will differ from the sales quota plan start and end date?

A) Territory is re aligned.
B) Territory resource is removed from a territory and the resource is end dated.
C) Territory is deleted.
D) Quota is assigned to a future dated resource, who will join the organization in future.
E) Resource is deactivated.

4. Your company has been working with Fusion in development for some time and has decided to move to production. After configuring part of the production setup data, your supervisor decides to import the setup data from development. Because two separate teams were working on development and production, not all of the configurations match.
1.Industry is configured in development but not in production.
2.Tax Regime is configured in production but not in development
3.Territories are configured in both development and production, but they were configured differently.
Based on this scenario, identify the three things that will happen when the development setup imported to production.

A) Territory will be synchronized between development and production.
B) Tax in production will remain unchanged.
C) Territory in production will remain unchanged.
D) Industry In production will be updated with values from development.
E) Tax In production will be deleted.
F) Territory in production will be updated with the values from development.
G) Industry in production will remain unchanged.

5. Identity the correct statement related to adjustment threshold in sales quota.

A) Compensation plan gets automatically updated based on adjustment threshold in sales quota.
B) The territory owner can allocate the adjusted territory quota to child territories.
C) The territory owner can allocate the adjusted territory quota to child territories only in certain conditions.
D) The territory owner CANNOTallocate the adjusted territory quota to child territories
E) The territory owner can allocate the adjusted territory quota to child territories only in the next financial cycle.

Solutions: