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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. You are implementing Oracle Fusion CRM for your company. Currently you are configuring the Assignment Manager. Your company wants to assign territories to a sales load where the Territory Program ID is the same as the Sales Lead Program ID.
Select the mapping that you will configure to meet this requirement.

A) Literal mapping
B) Dynamic mapping
C) static mapping
D) Dimension mapping
E) Attribute mapping

2. The sales manager has accidentally created -several custom fields with incorrect data types. Identify the correct set of steps to be performed to correct the Field types for the new custom fields.

A) Delete the fields and recreate the Fields.
B) Remap the fields to the correct field types.
C) Rename the fields, save, and create new fields with thecorrect field types.
D) Modify the custom fields with correct Field types.
E) Rename the fields, save, and go back and change the field types.

3. Your organization has unique job role requirements for security set up in the Oracle Fusion application. Identify the best way to set up unique Job roles in the Fusion application.

A) Create custom job rolesinthe fusion application that match the job titles exactly
B) Assign all the users to the Fusion application's predefined duly roles.
C) Use the Fusion application's predefined duty roles and create or modify roles as necessary.
D) Use the IT Security Manager role to prevent or limit the duty tasks performed by the users.
E) Create data roles that match each unique job role and assign them to each user.

4. A sales representative has Full access to an opportunity, and would like to change the opportunity's original owner manually. What type of access to the opportunity will the on owner have after the change?

A) The previous owner stays as a non-primary team member and cannot be manually removed from the team.
B) The previous owner will have full access to the opportunity.
C) The previous owner slays as one of the opportunity owners, along with the newly assigned owner unless manually removed from the team.
D) The previous owner stays as a non primary team member, unless manually removed from the team.
E) The previous owner stays as one of the opportunity owners, along with the newly assigned owner, and cannot be manually removed from the team.

5. You are the administrator in charge of Oracle Fusion CRM configuration. When your company decides to expand their market to other countries, you are asked to create a new role in the application: VP of Foreign Marketing.
Identify the two tasks that must be performed when you create the role.

A) Set the manager flag to true.
B) Set the member flag to true.
C) Assign the new user to the partner resource role type.
D) Assign the role directly to the resource.
E) Assign the role to the employee's team.

Solutions:

Question # 1 Answer: E

Question # 2 Answer: C

Question # 3 Answer: E

Question # 4 Answer: D

Question # 5 Answer: C,D