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WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. What is a difference between a work group and a work team
Select one.

A) Work group skills are complementary while work team skills are random and varied.
B) Work group members work individually while work teams accomplish work through a coordinated effort.
C) A work group's performance is greater than the sum of the individual inputs while a work teamfocuses on improving individual efforts.
D) The goal of work groups is collective performance while the goal of work teams is to share information that is helpful to each worker.

2. A team is struggling to become productive but cannot decide who should do what.
How should the team leader attempt to resolve the problem?
Choose 1 answer

A) Resign as team leader
B) Research the problem and impose a solution without argument
C) Disband the team because the problem cannot be solved
D) Coach the team through the difficult

3. Management has noticed that the accounting work group is having difficulty because group members seem to be working in different directions.
Which suggested action can the company take to increase group cohesiveness?
Select one.

A) Have the group avoid competition with other groups
B) Give group rewards rather than individual rewards
C) Give individual rewards rather than group rewards
D) Establish more rigid role definition for group members

4. What is a purpose of employee performance evaluations?
Choose 1 answer

A) To serve as a screening device for selecting new employees
B) To determine who is best tuned to organizational politics
C) To measure the physiological symptoms of organizational dysfunctionality
D) To provide feedback and determine reward allocations

5. Recognize how workplace politics influence behavior within an organization.
How do employees often respond when feeling threatened by organizational politics?
Choose 1 answer

A) With proactive behaviors
B) With high performance pressures
C) With defensive behaviors
D) With organizational investment

Solutions: