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WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. Manager A supervises 10 district units with 100 employees and receives $100,000 in compensation.
Manager B supervises 5 district units with 50 employees and also receives $100,000 in compensation. Manager A is upset by this relationship and is looking for a new job.
Which theory explains A's motivation to look for a new job?
Choose 1 answer

A) Inequity theory
B) Equity theory
C) Perceptual fairness theory
D) Perception theory

2. An individual set a goal of selling an average of 10 items per call and making a total of 25 sales calls during the week. The individual kept a careful tally of calls and sales. At the end of the week the individual had made
25 calls and sold an average of 10.3 items per call.
Which two factors contributed to the individual's success, considering the goal-setting theory of motivation?
Select one.

A) Specificity and self-generated feedback
B) Specificity and effort-performance expectation
C) Challenge and effort-performance expectation
D) Challenge and other-generated feedback

3. A company switched from assembly lines to self-managed work teams.
What can team members do to improve the synergy and success of their teams?
Choose 1 answer

A) Take action on problems as individual members as well as in work teams
B) Change work group roles at random
C) Share information but not engage in collective performance goals
D) Assign individual roles rather than mutual team roles

4. What is a disadvantage of group decision making?
Select one.

A) Felt conflict
B) Role disintegration
C) Groupthink
D) Norm disintegration

5. A team is struggling to resolve procedural issues that govern their performance.
What should the team leader do to resolve the problem?
Select one.

A) Change team membership
B) Impose a solution
C) Use conflict resolution methods
D) Take a hands-off attitude

Solutions: