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WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. Which of the following characteristics is closely associated with informal groups but not associated with formal groups?

A) Directed towards organizational goals
B) Formed to meet social interactions' needs
C) Usually has a negative impact on the organization
D) Defined by organizational structure

2. Management is considering a reorganization of sales regions and plans to allow employees to live and work in their respective sales territories throughout the United States. However, the vice president of sales wants the regionally-dispersed agents to participate in weekly sales meetings.
Which type of teams should be organized?
Choose 1 answer

A) Quality teams
B) Self-managed teams
C) Cross-functional teams
D) Virtual teams

3. A team was assigned a project. Halfway through the project it was obvious that the team was failing to meet expectations. Management had made sure that individuals assigned to the team had good interpersonal skills as well as good problem-solving and decision-making skills. However, they overlooked other abilities of team members required for accomplishing the work.
Which ability necessary for team members was overlooked?
Choose 1 answer

A) Technical expertise
B) Type D personality
C) Propensity for social loafing
D) Authoritarian personality

4. A manager challenged an employee to produce an average of 24 assemblies each day for a week. This production goal was higher than the employee had ever achieved during any week. The manager gave the employee a tally sheet to mark after each assembly was completed.
Considering the goal-setting theory of motivation, the manager was counting on which factors to influence the employee to achieve the production goal?
Choose 1 answer

A) Feedback and reflection
B) Specificity and feedback
C) Challenge and direction
D) Challenge and power

5. What is a characteristic of cross-functional teams?
Select one.

A) Team members are from a vertical cross-section of the organization.
B) Although team members cross functions they come from the same work area.
C) Team members' votes on decisions are sequenced according to the hierarchy of the function they represent.
D) Team members are from about the same hierarchical level.

Solutions: