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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. The Customer Call Reporter (CCR) server IP address is 192.168.42.100. After installing CCR and creating a Supervisor, what is the correct link for a remote CCR Agent to login?

A) http://192.168.42.100:8080/inyama/inyama.html
B) http://localhost/CCRWebAgent
C) https://localhost/CCRWebAgent
D) http://192.168.42.100:8888
E) http://192.168.42.100/CCRWebClient

2. Which two methods will avoid corruption of the data on the SD card when removing the SD card? (Choose two.)

A) Use the Manager application to shutdown the card before removing the SD card.
B) Use the System Status Application to shutdown the card before removing the SD card.
C) Just pull out the card; special shutdown is not required.
D) User System Monitor to shutdown the card before removing the SD card.
E) Dial the shutdown short code to shutdown the card before removing the SD card.

3. To support multiple voicemails on an SCN, the IP Office Manager and core will support an additional voicemail option of _____, which will be the mode selected for the IP Offices supporting a local Preferred Edition - Messaging.

A) Embedded Voicemail
B) Voicemail Lite/Pro
C) Centralized Voicemail
D) Distributed Voicemail

4. A client requests to setup VoiceMail Pro to backup voicemails, user settings, and greeting and module recordings to another server on the LAN for safety on a weekly basis. Which three steps are required? (Choose three.)

A) Create a network share with permissions to store backups.
B) Select the mapped drive as the destination on the VoiceMail Pro server.
C) Map a drive to an available network share.
D) Select the UNC share as the destination on the VoiceMail Pro server.
E) Configure the backup settings on the VoiceMail Pro server.

5. What is used within CCR for sending wallboard messages (Scheduled and Instant), Setup Housekeeping schedule - Database backup, Re-Index database, and Real time statistics reset?

A) The SQL manager is used to send wallboard messages (Scheduled and Instant), Setup Housekeeping schedule - Database backup, Re-Index database, and Real time statistics reset using database information.
B) The CCR wallboard client is used to send wallboard messages (Scheduled and Instant), Setup Housekeeping schedule - Database backup, Re-Index database, and Real time statistics reset.
C) Delta Server is used to send wallboard messages (Scheduled and Instant), Setup Housekeeping schedule - Database backup, Re-Index database, and Real time statistics reset.
D) The Supervisor Scheduler is used to send wallboard messages (Scheduled and Instant), Setup Housekeeping schedule - Database backup, Re-Index database, and Real time statistics reset.

Solutions: