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IBM Exceptional Web Experience Sales Mastery Test v1 Sample Questions:

1. IBM Customer Experience Suite is ________________.

A) A vision statement on the direction of future products to enhance the Exceptional Web Experience
B) An offering of WebSphere Portal limited to a single server installation and does not include clustering
C) IBM's premiere full-featured offering licensed for customer, partner, or citizen-facing applications (extranet usage only)
D) IBM's premiere full-featured offering licensed for human resources, sales or marketing applications (intranet usage only)

2. Where can you find the IBM Lotus and WebSphere Portal Business Solutions catalog as well as the latest Lotus software code to demo Lotus Software?

A) Lotus Greenhouse
B) IBM Green Planet
C) Lotusphere
D) IBM Bluepages

3. What development tool can create template-based portlets as well as mobile applications for WebSphere Portal?

A) IBM Mashup Center
B) IBM Web Content Manager
C) IBM Web Experience Factory
D) IBM Lotus Domino Designer

4. Which product integrates tightly with WebSphere Portal allowing immersive, engaging and interactive web experiences with pre-built site templates?

A) IBM Tivoli Access Manager
B) IBM Symphony
C) IBM Lotus Web Content Manager
D) IBM Sametime

5. What do IBM's selling tools and research frequently point out about the importance of IT in software purchase decision making?

A) IT defers to line of business executives regarding purchasing needsand purchasing decisions.
B) IT has ultimate decision-making power and should be your onlycontact.
C) IT has a significant influence on purchase needs, but little impact on actual purchase
decisions.
D) IT has little to no influence on purchase needs nor purchase decisions.

Solutions: