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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. Which feature of IBM Sametime is an example of a more nimble responsiveness in IBM Lotus Notes?

A) Broad support of industry leading vendors
B) The ability to see the sender of an e-mail is online right from your inbox and chat right away
C) Rich-text support in chat
D) Standards-based APIs

2. What are the five IT areas that are listed as transformational technologies in IT?

A) Fortran, COBOL, Basic, C++, Java
B) Hardware, Database, Software, Web 2.0, XML
C) Mainframe, Departmental, PCs, Internet, Social
D) Vacuum tube, Transistor, RAM, vRAM, Quantum Effect

3. What is one of the key strategies that companies should be looking at to build a social business agenda?

A) Networkyour entireinfrastructure with bi-directional, unfettered Internet access
B) Gain social trust
C) Engage your IT manager as the leader of your social business agenda
D) Align your strategy for maximum profit

4. What design theme allows IBM Connections to be plugged in and accessed from a variety of different software and mobile products?

A) Idea center
B) Social everywhere
C) Social forums
D) Blogs

5. What plug-in integrates with Lotus Notes and gives the user the ability to update their status within their inbox?

A) Social Media plug-in
B) Media-Share plug-in
C) Status Updates plug-in
D) Notes Integrator plug-in

Solutions: