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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:
1. Which IBM product increases the speed of social businesses, and can be considered as the action behind social businesses, making them more nimble?
A) IBM Rational Application Developer
B) IBM Lotus Organizer
C) IBM Lotus Symphony
D) IBM Sametime
2. What new capability allows the uploading of images and videos so that they can be viewed in-line in IBM Connections?
A) Information center
B) Media center
C) Media gallery
D) Information hub
3. Who cares about Social Business at your customer site?
A) HR, Finance, Marketing, R&D, and Executives can all have different input and requirements for Social Business.
B) Social Business strategy is not affected by internal requirements.
C) Only IT should control the requirements and specifications for Social Business.
D) Selling software and services should be your prime concern, not what the customer needs
4. What is the flagship (leading product) of IBM social software?
A) IBM WebSphere
B) IBM Connections
C) IBM Tivoli Manager
D) IBM Lotus Quickr
5. Successful Social Businesses use which tool to be more nimble in discovering trends, predicting outcomes, and providing insight into consumer behavior patterns?
A) Online Forms
B) Telemarketing surveys
C) Social Analytics
D) eCommerce checkout carts
Solutions:
Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: C |