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IBM Notes and Domino Sales Mastery Test v3 Sample Questions:

1. IBM Notes and Domino 9 Social Edition leverages the concept of social file sharing. Which answer best describes why that is valuable to a social business?

A) Social file sharing changes the focus from documents to people, by finding the knowledge source, you find their knowledge as well
B) Social file sharing allows corporations to easily manage their directories
C) Social file sharing reflects the standard view that documents and the repositories that contain them should be the center of any work process
D) Social file sharing drastically increases mail file size

2. Which of the following common phrases that you should be prepared to address are NOT likely to be heard when calling on existing Notes and Domino customers?

A) I have an old version of Notes and it's working fine.
B) Notes is too expensive and I don't see the value of it.
C) I'd like to pay more for software licenses, please.
D) Didn't IBM just kill Lotus?

3. What is another recommended way to disprove the rumor that Notes is dead?

A) Show the customer the number of features added in the recent past and the exciting future to come in the Roadmap
B) Reassure the customer that nothing ever changes in the computer industry
C) Have them talk to their Microsoft representative
D) Discuss IBM's history with the PC

4. For just delivering email to a small company on premise, which version of Domino would be the most cost effective?

A) Domino Enterprise Server
B) Domino Messaging Server Express
C) CEO Communications Bundle
D) Collaboration Express

5. Which would be the best response if a customer doesn't see the value of IBM Notes and Domino?

A) Show them all the entitlements and tremendous amount of value in the box that IBM Notes and Domino 9 Social Edition has to offer
B) Remind them that paying a lot of money for software is just the cost of doing business in the modern world
C) Offer to migrate them over to Google for no charge
D) Immediately offer to discount the price by 80%

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