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IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. What is a key marketing capability in the WebSphere Commerce platform?

A) Campaign planning
B) Marketing resource management
C) Marketing analytics
D) Marketing experimentation (a/b testing)

2. What are the complexities that an enterprise strength configurator solution must be able to handle?

A) Provide acceptable response times even if models grow large.
B) Meet the functional requirements of the configuration problem at hand.
C) All of the above.
D) Make it easy for various user types to configure a solution.

3. What are the key trends driving the Commerce space?

A) Customers expect highly personalized and rich interaction.
B) Businesses are becoming product-centric.
C) Customers want to simplify shopping by using one channel for a given transaction.
D) None of the above.

4. WebSphere Commerce helps businesses to deliver and manage brand experience across which of the following channels and touchpoints?

A) Web only.
B) Web, mobile, call center, in-store, and extended channels such as social networks.
C) Any B2C touchpoint, excluding B2B.
D) WebSphere Commerce does not manage the customer experience.

Solutions: