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HP Selling HP Cloud, Converged Systems and Services Sample Questions:

1. A customer currently has separate IT applications that require dedicated management tools. The customer wants to simplify this management and better utilize their existing applications and equipment.
Which action should you recommend to the customer?

A) Allow employees to use their own devices to access company resources.
B) Provide mobile management access to the IT department.
C) Convert their existing applications to cloud services.
D) Implement a converged infrastructure

2. How does HP Proactive Care for HP Converged Systems for Virtualization provide proactive problem prevention? (Select two.)

A) support calls to experts in HP Center of Excellence
B) system level firmware releases
C) phone home capability for quick problem diagnosis
D) reports, analysis, and recommendations
E) automated 24x7 monitoring and case creation

3. What is a core building block in the HP Datacenter Care service solution?

A) Proactive Care Service
B) Personalized Support Service
C) Implementation Service
D) Life Cycle Service

4. A customer with a limited IT staff needs a multi-vendor single point of contact for their converged infrastructure.
Which HP support service offering might address this customers need?

A) Proactive Select Service
B) Premier Response Service
C) Enterprise Priority Service
D) Strategy Service

5. The IT manager at a large hotel chain has implemented server virtualization with VMware across the organization. The manager understands the need to develop a converged, self-service infrastructure, but is concerned about the potential complexity involved in implementing a new solution.
How should you respond to this customers concern?

A) Explain that breaking down the barriers between their various information systems will eliminate the divide between internal and external information.
B) Help the customer schedule a root and branch redevelopment to consolidate their IT infrastructure, which will save money in the short term.
C) Explain that virtualization will enable them to manage the data center as one unit, and as a resultIT staff will spend less time learning new skills.
D) Help the customer understand the true business value that automated services could bring to the organization.

Solutions: